Location
GB London Office - Sale Place

Hours
Full Time (hours not specified)

Salary
Negotiable

About the Role
This role is expected to evolve as digital out of home (DOOH) advances. You will be expected to adopt a change mindset that leads, encourages, and supports business growth and evolution. You will partner with different agencies and specialists as our business grows, enabling greater agility and broadening development opportunities for continued career progression, building your career at JCDecaux.

As an Account Manager, you are responsible for building and maintaining professional and profitable relationships with specific Media Specialist partners, identifying new business opportunities with new and existing advertisers. You will develop creative opportunities, establish and manage sales deals generating maximum revenue for the Company.

You will act as an ambassador for JCDecaux, demonstrating behaviours that express our Company values and celebrating others who do the same.

Key Responsibilities:

Commercial Impact
- Contribute to and implement agreed strategies to achieve pre-determined revenue and KPI targets.
- Own relationships with specific Specialist accounts to influence activity towards the OOH market and JCDecaux specifically.
- Deliver proactive, solution-driven sales by extracting briefs from key clients.
- Support diversification of the customer base across multiple Specialists and organisations.

Team Contribution
- Build strong relationships with colleagues to ensure smooth campaign delivery.
- Use CRM daily to manage appointments and communications.
- Ensure JCDecaux is perceived as a brand leader.
- Use standard consumer behaviour research tools (Route, Touchpoint) to inform Specialist strategy.
- Adhere to and advocate wider adoption of established business and commercial policies, processes, and governance.

Sales Generation
- Focus efforts on the development and performance of the Specialist business.
- May spend a minority of time with other organisations (e.g. Agencies) to support Specialist performance.
- Understand strengths and weaknesses of other media channels.
- Understand Media Agency client business, marketing strategies, and media objectives.
- Gain a sound understanding of the JCDecaux portfolio to influence planning decisions.
- Act as a two-way conduit for marketplace insight between agencies and specialist teams.

Experience
- Proven sales generation, negotiation, and account management skills, preferably within the digital and OOH media marketplace.
- Previous experience working in a campaign or deadline-driven environment is advantageous.
- Demonstrable experience developing colleagues' and customers' understanding of processes and outcomes.
- Experience managing the delivery of customer campaigns from objective translation into booking through to implementation.
- Success working with sales or account management processes.

About You
- Confident communication and presentation skills at all levels.
- Excellent written and verbal communication skills.
- Strong ability to coherently explain processes and expectations.
- Rapidly maturing understanding of business, financials, products/services, market, and client needs/challenges.
- Self-starter with the ability to prioritise to meet deadlines and maintain client expectations.
- Adaptable to working independently and as part of a team to support colleagues, share information, and improve best practices.
- Ability to use initiative and a confident approach to decision making.
- Strong numeracy skills with exceptional attention to detail.
- Fully conversant with Microsoft Office packages, with intermediate Excel skills.
- Ability to interpret data at a detailed level.

Qualifications
- Educated to degree level or equivalent.