Location
GB London Office - Sale Place

Hours
Full Time - hours to be discussed

Salary
Negotiable

About the Role
As an Account Manager, Programmatic Demand at JCDecaux, you will support our demand-side platform (DSP) partners to maximize the potential of programmatic digital out of home (pDOOH). DSPs are the platforms advertisers and agencies use to buy advertising programmatically. You will help their teams understand where DOOH fits within a wider media campaign and how JCDecaux’s media, data, creative, and measurement capabilities can support their clients’ objectives.

This role is ideal for someone with existing programmatic experience, preferably with knowledge of the out of home (OOH) sector. Working closely with the Head of Programmatic Demand and the wider team, you will apply your programmatic planning expertise to partner briefs, campaign recommendations, and account conversations. You will manage day-to-day account activity, gradually taking greater ownership of partner meetings and commercial opportunities, with support on account planning and complex negotiations.

This position offers a development path from programmatic planning into commercially focused account management. Your focus will be to translate campaign knowledge and insight into relevant recommendations, provide responsive partner service, and help grow investment with JCDecaux. You will build experience in relationship management, presenting, pipeline development, and commercial conversations with guidance from the team.

Key Responsibilities:
- Build positive day-to-day relationships with DSP partners, responding promptly to enquiries and following through on agreed actions.
- Prepare and deliver partner meetings, presentations, and education sessions explaining the role of pDOOH within the media mix.
- Support account plans by researching partners and their clients, identifying opportunities, and coordinating follow-up activity with senior colleagues.
- Contribute to revenue targets by tracking account activity, maintaining pipeline and CRM records, and supporting accurate DSP revenue forecasts.
- Use campaign reporting and planning insights to prepare quarterly business reviews and post-campaign analysis, turning results into clear recommendations.
- Promote a ‘Test & Learn’ approach by helping partners explore new campaign methods, capturing learnings, and sharing findings.
- Translate partner briefs into relevant campaign recommendations and proposals, collaborating with planning and demand colleagues.
- Explain JCDecaux’s media, audience, data, creative, and measurement opportunities clearly and commercially.
- Stay informed about developments in media and advertising technology and the programmatic buying ecosystem.
- Act as a liaison between demand and planning teams to ensure partner objectives and delivery requirements are aligned.
- Share account developments, opportunities, and issues with teammates to resolve challenges collaboratively.
- Contribute ideas, share information, and take responsibility for agreed actions.
- Support the Head of Programmatic Demand and team with partner engagement, education, and inspiration activities.
- Develop presentation skills and communicate clearly in writing and conversation.
- Be organised, proactive, and detail-oriented, managing priorities and ownership of tasks effectively.
- Develop commercial understanding by connecting partner objectives with JCDecaux opportunities.
- Follow through on commitments and communicate competing priorities early to keep work on track.

Experience
- Experience in programmatic planning and strategy, including responding to briefs, preparing campaign recommendations, and coordinating with colleagues.
- Working knowledge of programmatic DOOH planning and the role of DSPs.
- Confidence using Excel and PowerPoint or equivalent tools to organise information, work with numbers, and prepare clear presentations.
- Experience using a CRM system is useful but not essential; accuracy and willingness to learn new tools are more important.
- A collaborative approach with examples of supporting colleagues or contributing to shared goals.
- Ability to manage multiple tasks, meet deadlines, and communicate changes in priorities effectively.

About you
- Enthusiastic and proactive with strong organisational skills.
- Comfortable contributing to meetings and developing presentation skills.
- Clear communicator, able to turn information into straightforward, relevant messages.
- Good listener who asks insightful questions and builds positive relationships.
- Curious and initiative-taking, suggesting practical solutions to improve partner experience.
- Detail-oriented with a focus on accuracy in figures, presentations, and account information.
- Commercially minded, connecting partner objectives with JCDecaux’s offerings.
- Reliable and responsible, following through on commitments and flagging issues early.

Qualifications
- No specific qualifications required; relevant experience and a positive, willing attitude are valued.