Location
London - working across multiple retailers

Hours
Full Time, including flexibility to work weekends with three Saturdays per month

Salary
Negotiable

About the Role
We are seeking a passionate and customer-focused Beauty Advisor to join our dynamic field sales team representing Tatcha, the modern Japanese luxury skincare brand inspired by timeless beauty rituals. In this role, you will inspire customers with expert product knowledge and exceptional service. Your responsibilities will include delivering personalised consultations, hitting sales targets and KPIs, building trusted relationships with retail teams and store managers, educating and coaching store teams to build their confidence in our brands and products, supporting product launches, in-store events and brand activations, maintaining high standards of brand presentation and execution across your territory, and sharing feedback and insights to enhance the customer experience and drive business performance.

Experience
Previous experience in the beauty industry and retail environment is required. Experience working with Sephora or in a department store environment is advantageous.

About you
Passionate about delivering outstanding customer experiences. Adaptable and willing to support wherever the business needs you most. Flexible with the ability to travel across your territory and work weekends, including three Saturdays per month. Excellent communication and interpersonal skills. Basic English communication skills are an advantage.

Qualifications
No formal qualifications specified, but relevant retail and beauty industry experience is preferred.