Location
Space NK, 216 Oxford Street, London

Hours
Part-Time, 32 hours per week, including three Saturdays per month and flexible travel across multiple locations

Salary
Negotiable, with competitive salary and commission

About the Role
We are seeking a passionate and customer-focused Brand Specialist to join our dynamic field sales team representing Tatcha, the modern Japanese luxury skincare brand inspired by timeless beauty rituals. You will deliver exceptional customer experiences through personalised consultations and expert product recommendations. Your role will include achieving sales targets and KPI objectives to contribute to the continued growth of the brand. You will build trusted, lasting relationships with retail teams and store managers, educate and coach store teams to build their confidence in our brands and products, and support product launches, in-store events, and brand activations. Maintaining high standards of brand presentation and execution across your territory is essential. You will also share feedback and insights to help enhance the customer experience and drive business performance.

Experience
Previous experience in the beauty industry and a retail environment is required. Experience working with Sephora or in a department store environment would be an advantage.

About you
Passionate about delivering outstanding customer experiences. Adaptable and proactive, with a willingness to support wherever the business needs you most. Flexible and willing to travel across multiple locations and work weekends, including three Saturdays per month. A natural ambassador for luxury beauty, with a genuine passion for skincare and connecting with customers.

Qualifications
Excellent communication and interpersonal skills. A genuine passion for skincare and luxury beauty brands.