Location
Tooley Street, London

Hours
Full Time (hours not specified)

Salary
£34,863 per annum

About the Role
Do you see yourself making a real difference behind the scenes? Can you use your organisational and IT skills to help frontline teams deliver outstanding social care? If yes, we have the perfect role for you! Our Adult Social Care Service is looking for a passionate and dedicated Business Support Officer to join our amazing team and help make a difference today! As a Business Support Officer, you’ll play a key role in keeping our Adult Social Care services running smoothly. You’ll provide essential administrative, financial, and IT support to managers and practitioners, ensuring accurate records, efficient systems, and quality customer service. Your day-to-day work will include maintaining and reviewing record management systems to meet service needs, inputting and maintaining up-to-date data on relevant IT systems, assisting with management reporting and collating statistical and analytical information from third parties, managing email inbox and enquiries to ensure timely responses, arranging and supporting meetings by preparing agendas, taking minutes, and monitoring follow-up actions, and handling procurement, requisitioning, and financial monitoring using Council systems.

About the Team
You’ll be joining a dedicated and friendly Business Support Service, working alongside professionals who are passionate about enabling frontline staff to focus on what they do best - supporting residents. You will be part of a motivated, driven and supportive team that strives for excellence and values its members. The team is successful and high-achieving, making a real difference to the lives of residents in the borough.

Additional Information
A standard DBS check is required. You will need to be confident using Microsoft Excel to organise, maintain and analyse data, including creating spreadsheets, formulas and collating reports from different data sources that help the team make informed decisions. We offer family-friendly policies including flexible working, home working, and a local government pension scheme, plus many other staff benefits.

Experience
- Strong administrative and organisational skills.
- Confidence using IT systems and handling data accurately.
- Experience in financial or procurement processes is desirable.

About you
- Takes pride in accuracy and getting things right.
- Works well under pressure and is eager to support others.
- Proactive, organised and ready to contribute to a culture of excellence in customer service.
- Good communication and interpersonal skills for dealing with staff, partners, and the public.
- Committed to teamwork, problem-solving, showing initiative and continuous improvement.

Qualifications
Please refer to the detailed job description and person specification for full qualifications and requirements.