Information lead focus Co-ordinate the smooth running of the drop-in information service across Guys and Queen Marys Hospital sites. Provide specialist advice and/or information from appropriate and up to date resources. Identify and best meet the needs of walk-in patients, e.g. referrals to signpost and/or refer to other Health Care Professionals (HCPs)/organisations when necessary. Work closely with the welfare and benefits team lead Create effective relationships with administrative staff at Dimbleby. Work collaboratively with the Personalised Care Lead in cancer to support the referrals, screening and delivery of the HOPE end of treatment course. Work with Psychology support Team (POST) and Complementary Therapy (CT) leads within Dimbleby to develop new ways of responding to and supporting referrals into the service Join a service project with POST and CT clinicians to develop a group-based approach to better meet the needs of those recently diagnosed with cancer. Liaise with HCPs, medical teams, clinical nurse specialists Keep up to date with advances in oncology and haematology, treatment options and potential side effects. Keep up to date and develop links with supportive services in the local community to improve access to information and support services for diverse service users. Compile service/service user reports as required. To act as Health Content lead for cancer information. Attend Cancer Information team and Dimbleby Cancer Care meetings at Guys and relevant meetings at Guys Cancer at Queen Marys Hospital. Act as a role model, demonstrating high standards of care and providing clinical leadership in the specialist area. Create a clear plan and focus for the information support worker role. Education, teaching, workshops and training Attend, develop and present at cancer information events and educational programmes run by specific tumour groups Develop workshops based on current initiatives happening within Dimbleby and alongside colleagues. Supported to keep up to date with own professional requirements, which will depend on the persons professional background. Deliver initiatives related to personalised care Build on level 2 psychological skills approaches to cancer care Research and Development Lead on audit, service evaluation and research to help develop and showcase the service with a focus on patient experience and evaluation. Share findings of audit and service evaluations to wider audiences. Create links with colleagues within Guys cancer to support and create research and innovation within the professional role of the post holder. Management, Leadership and Service Development Provide compassionate leadership and management support to facilitate the development of the Cancer Information team Lead on a project to explore how the information service can be best used and serve people with cancer, significant others, including staff Work in collaboration with the Dimbleby Leads team on service-wide initiatives. Be centrally involved with patient inclusion and experience initiatives within Dimbleby. Present to senior managers at regular performance review meetings the work, activity and areas of development of the information team. Develop the role according to patients changing needs and research findings within the resources available. Work with the Cancer Information team, wider Dimbleby Cancer Care service and key partners within the trust to plan and deliver workshops and group support Maintain accurate records and ensure that confidentiality of information is adhered to. Organise own work and manage own caseload and practice, identifying and maintaining supportive networks for self and other staff members. Implement new initiatives where possible to run a cost effective, timely service. Develop policies and protocols in support of the specialist service. Implement and work within the Trusts HR policies on all staffing matters, including sickness, capability and disciplinary issues. Take corrective measures if indicated in liaison with Human Resources. Develop clear job plans for the support worker role and focus of this role. Adhere to Trust and departmental policies and procedures, ensuring that all staff do the same. Organise team meetings at an appropriate frequency, recording and circulating minutes of these to ensure a good method of communication within the department at all times and to encourage the exchange and implementation of new ideas and evidence-based practice. Establish, develop and maintain effective working relationships between clinicians, practitioners and managers within the specialty, across the Trust and in the community. Build on networking with stakeholders/external charities. Maintaining the highest possible standard for Macmillan Quality Environment Mark (MQUEM) external accreditation. General Act in accordance with the professional practice code of conduct according to professional role (Nursing & Midwifery Council Code of Professional Conduct and Scope of Professional Practice / Allied Health Professional code of conduct, as well as HCPC) and be accountable for their actions at all times. Maintain up-to-date records. Ensuring that confidentiality is respected and that the standards for Record Keeping are met. Ensure maintenance of clinical competence in line with professional revalidation needs.