Location
London

Hours
Full Time (hours not specified)

Salary
£49,563 per annum

About the Role
The Department of Student Services at London Metropolitan University is seeking an experienced counsellor to join its busy counselling service. The role involves providing time-limited counselling to students and supervising volunteer counsellors during placement periods. Working closely with the counselling service manager and other staff, the post-holder will focus on improving access and engagement, particularly among marginalised groups, and contribute to developing an innovative and responsive service that supports students in transforming their lives and maximising their potential.

Key responsibilities include managing a drop-in service available both remotely and in person, attending relevant university events to raise the profile of the counselling service, and employing creative approaches to raise awareness and destigmatise counselling. The counsellor will collaborate with colleagues across the counselling team, Student’s Union, Partnerships department, partner institutions, and other stakeholders to enhance service reach and effectiveness.

The role also involves providing guidance and consultation to counselling staff, Student Services front office staff, Schools, and other Professional Service Departments as needed. The post-holder will develop and maintain effective working relationships with external health services and specialist partner organisations to support students with complex needs and facilitate streamlined access to tailored support pathways beyond the university.

A data-informed approach will be used to design and deliver workshops, groups, and events, utilising service data and emerging trends to shape targeted activities.

This post is subject to an Enhanced DBS check.

Ref: 494
Closing Date: 08 February 2026
Interviews are scheduled for the week commencing 02 March 2026.

Experience
Proven experience as a counsellor, ideally within a higher education or similar setting, with the ability to provide time-limited counselling and supervise volunteer counsellors.

About you
- Committed to improving access and engagement, especially for marginalised groups
- Skilled in developing innovative and responsive counselling services
- Able to work collaboratively across multiple teams and external organisations
- Strong communication and interpersonal skills
- Data-informed and able to use service data to shape targeted activities and interventions

Qualifications
Relevant professional counselling qualifications and registration with an appropriate professional body are expected. The post-holder must be eligible for an Enhanced DBS check.