
Location
St. Helier, Jersey
Hours
Full Time - 36.75 hours per week
Shifts available Monday - Sunday, 7.00am - 10.00pm
Salary
£16.99 per hour (Inclusive of a £2.14 per hour store specific location allowance)
About the Role
Join B&Q Jersey as a Customer Advisor and become an expert advisor, inspiration, and guide for customers and their home improvement projects. You will get to know each customer’s needs and provide excellent service while supporting sales, managing stock, setting up displays, and ensuring the store looks its best. You will have opportunities to be trained in paint-mixing and timber cutting, but delivering outstanding customer service will be your primary focus. Please note, applicants must provide valid documentation of entitlement to work in Jersey as issued by the Government of Jersey.
At B&Q, we believe anyone can improve their home to make life better. Every day, we provide millions of customers with ideas, advice, tools, and confidence to create a home they’ll love.
What’s in it for me?
As part of a supportive and diverse team, you will be valued for who you are. B&Q is committed to diversity and inclusion, ensuring everyone feels they belong and has equal opportunities. You will have access to various colleague networks and wellbeing benefits tailored to support you. Our benefits package includes an award-winning pension scheme, ShareSave options, 6.6 weeks holiday, payroll giving, an Employee Assistance Programme, shopping discounts, generous breaks, and more to help you perform at your best.
Experience
Enthusiasm for home improvement and customer service is essential. Previous retail or customer-facing experience is advantageous but not required.
About you
Friendly, outgoing, and eager to help others. You enjoy working in a team and are flexible to work on a rota including weekends, evenings, and bank holidays. You are willing to learn new skills and adapt to new technology and ways of working.
Qualifications
No formal qualifications are required for this role, but you must be able to provide valid documentation of entitlement to work in Jersey as issued by the Government of Jersey.

