Location
London, London

Hours
Hours vary depending on store needs and delivery schedules. Flexibility to work across the store and take on new challenges is required.

Salary
Negotiable

About the Role
As a Customer Delivery Driver at Sainsbury's, you will be the face of the company at every doorstep, delivering groceries with a thoughtful, friendly, and helpful service that makes customers feel valued. You will drive a 3.5 tonne refrigerated van to deliver orders on time and in excellent condition. Your responsibilities include completing vehicle checks to ensure the van is roadworthy, clean, and organised, securing customers’ shopping before departure, and following planned routes safely across various locations and road conditions.

You will move containers weighing up to 15kg and deliver shopping to a variety of properties, which may involve steps, lifts, or longer walks from the van. Excellent communication skills are essential to keep customers informed of any delays, handle queries, and manage changes to orders. When not making deliveries, you may assist with tasks across the store as needed.

This role requires working in a fast-paced, physical, and high-energy environment, with a focus on safety, customer service, and teamwork. You will be supported with training and technology to help you succeed in your role.

Supporting you at work and beyond
Sainsbury's offers a wide range of rewards and competitive benefits including:
- Discount card: 10% off at Sainsbury’s, Argos, Tu, and Habitat after 4 weeks, increasing to 15% off at Sainsbury’s every Friday and Saturday
- Holiday entitlement based on hours worked
- Enhanced Family Leave including Maternity, Paternity, and Adoption
- Pension and life cover with matched contributions and up to 6x life cover
- Share schemes to buy Sainsbury’s shares at discounted prices
- Retail savings on eating out, holidays, and other retailers
- Physical wellbeing schemes such as cycle to work, bike rental, gym access, and health/dental plans
- Mental wellbeing support including 24/7 Employee Assistance Programme and online wellbeing platform
- Financial support options like interest-free season ticket loans, pay advance, affordable loans, and savings directly from pay

Responsibilities
Working in our stores, you will be part of a team that has served communities for over 150 years, united by a passion for food and customer service. As a Customer Delivery Driver, you will deliver customer orders with energy, warmth, and care, ensuring a positive experience every time. You may be required to work during peak times such as the festive season when demand is high.

Both permanent and fixed-term vacancies are available, so please check the contract type before applying.

Important checks before you apply
You must be over 18 years old and have held a full UK/EU driving licence for at least 12 months with no more than 6 points. You will complete an online driving risk assessment as part of the interview process and a driving assessment upon joining. Right to Work eligibility in the UK is required.

Sainsbury’s has installed in-cab AI cameras to monitor driver behaviour, ensuring compliance with road laws and promoting safe driving standards to protect drivers and other road users.

Experience
Comfortable driving a 3.5 tonne refrigerated van safely in various locations including busy residential streets, city centres, and narrow country lanes. Experience working in a fast-paced, physical, and high-energy environment is beneficial but not essential.

About you
Friendly and welcoming with genuine enthusiasm for helping customers and pride in providing an excellent doorstep experience. Able to move shopping containers weighing up to 15kg repeatedly. Able to use initiative, solve problems, and make safe decisions while on the road. Enjoys working independently and as part of a wider team. Flexible and willing to work across the store and take on new challenges. Open to learning, developing, and using route and delivery technology confidently.

Qualifications
Must be over 18 years old and hold a full UK/EU driving licence for at least 12 months with no more than 6 points. Right to Work eligibility in the UK is required. Completion of driving risk assessments and driving assessments as part of the recruitment process is mandatory.