Location
London, London

Hours
Part Time - Hours to be discussed at interview

Salary
Negotiable, dependent upon experience, store size, complexity and location

About the Role
As a General Merchandise Manager at Sainsbury's, you will take responsibility for managing all non-food products, ensuring they are presented excellently to delight customers. You will oversee smooth daily operations from the shop floor to the warehouse. People management is a key part of the role, including managing performance and capability, conducting disciplinaries, and ensuring accurate scheduling and pay. At times, you may assume overall responsibility for running the store, providing direction and support to colleagues to deliver outstanding customer service.

Our management teams are the driving force behind the business. With bold leadership, passion for service, and an eye for opportunity, you will empower your team to raise the bar every day. Whether it’s product availability, safety standards, or seamless daily operations, you will be a hands-on, sleeves-rolled-up changemaker. Your leadership will make work more rewarding for colleagues and shopping a next-level experience for every customer, bringing our purpose to life one powerful action at a time.

Benefits
- 10% discount on shopping at Sainsbury’s, Argos, Tu and Habitat after four weeks, increasing to 15% discount at Sainsbury’s every Friday and Saturday
- Annual bonus scheme based on performance
- Free food and hot drinks for colleagues in all stores
- Generous holiday entitlement, maternity and paternity leave
- Pension scheme with 4-7.5% matched contributions
- Sainsbury’s share scheme to build investment at discounted rates
- Wellbeing support including emotional support, counselling, legal and financial advice
- Colleague networks to help fulfil your potential
- Cycle to Work scheme for tax and NI savings on bikes and equipment
- Special offers on gym memberships, restaurants, holidays, retail vouchers and more

We are committed to being an inclusive retailer where every colleague can achieve their full potential and every customer feels welcome. We offer enhanced discretionary leave for families, support for carers, and resources to help colleagues understand and support their roles effectively. Our internal networks promote true representation and help remove barriers. We provide a range of development opportunities including mentorship, training, and career progression pathways, celebrating diversity through initiatives and events to foster a culture of inclusion and respect. Reasonable adjustments during application or interview stages are available upon request.

Experience
- Previous line management responsibilities in a fast-paced, operational environment
- Proven track record of delivering exceptional customer experiences and coaching others to raise standards
- Leadership experience in a high-volume, customer-facing setting such as retail, food service, or hospitality
- Demonstrated success in delivering a wide range of KPIs including sales, stock availability, customer satisfaction, and colleague engagement
- Experience managing complex people matters including performance, absence, and formal employee relations cases with confidence and fairness

About You
You are truly obsessed with customers and service, and you coach your team to do the same. You lead operations confidently and are comfortable taking charge in the absence of senior management. You inspire others, drive high performance, and create a culture where colleagues thrive.

Qualifications
Specific qualifications are not detailed; however, leadership experience and a strong operational background are essential for success in this role.