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General Merchandise Manager

Sainsbury's
Retail
Retail
Company logo image
Description

Location
London

Hours
Part Time - Hours to be discussed at interview

Salary
Negotiable, dependent on experience, store size, complexity and location

About the Role
As a General Merchandise Manager at Sainsbury's, you will take responsibility for managing all non-food products, ensuring they are presented fantastically to delight customers. You will ensure your area runs smoothly every day, from the shop floor to the warehouse. People management is a key part of the role, including managing performance and capability, conducting disciplinaries, and ensuring scheduling and pay accuracy. At times, you may assume overall responsibility for running the store, providing direction and support to colleagues to deliver excellent customer service.

Our management teams don’t just run stores - they are the driving force behind our business. With bold leadership, a passion for service, and an eye for opportunity, they empower teams to raise the bar every day for our customers. Whether it's product availability, safety standards, or delivering seamless daily operations, they are hands-on changemakers. This leadership makes work more rewarding for colleagues and shopping a next-level experience for every customer. This is how we bring our purpose to life, one powerful action at a time.

Benefits
- 10% discount on shopping at Sainsbury’s, Argos, Tu and Habitat after four weeks, increasing to 15% discount at Sainsbury’s every Friday and Saturday
- Annual bonus scheme based on performance
- Free food and hot drinks for colleagues in all stores
- Generous holiday entitlement, maternity and paternity leave
- Pension scheme with 4-7.5% matched contributions
- Sainsbury’s share scheme to build investment at discounted rates
- Wellbeing support including emotional support, counselling, legal and financial advice
- Colleague networks to support personal and professional growth
- Cycle to Work scheme with tax and NI savings
- Special offers on gym memberships, restaurants, holidays, retail vouchers and more

We are dedicated to being a truly inclusive retailer where every colleague can achieve their full potential and every customer feels welcome. We offer enhanced discretionary leave for families and support for carers, along with resources and internal networks to promote inclusion, development opportunities, mentorship, training, and career progression.

Requirements

Experience
Previous line management responsibilities in a fast-paced, operational environment. Proven success in delivering against a wide range of KPIs including sales, stock availability, customer satisfaction, and colleague engagement. Experience managing complex people matters such as performance, absence, and formal employee relations cases with confidence and fairness. Leadership experience in a high-volume, fast-paced operational setting such as retail, food service, or hospitality, overseeing daily operations and solving business problems.

About you
Customer-obsessed with a passion for service and coaching teams to deliver the same. Able to lead operations independently in the absence of senior management. Strong people management skills including managing performance, capability, disciplinaries, scheduling, and pay accuracy. A bold leader who empowers teams and drives high performance while creating a thriving culture.

Qualifications
Not explicitly stated; however, leadership experience and a track record of delivering exceptional customer experiences and coaching others are essential.

Expiry date: 04/11/2026
General Merchandise Manager
Company:
Sainsbury's
Job Type:
Part-time
Location:
London