Location
London, London

Hours
Full time hours, flexible shifts as required

Salary
Negotiable

About the Role
As a Customer Delivery Driver at Sainsbury's, you will be the face of the company at every doorstep, delivering groceries with a thoughtful, friendly, and helpful service that makes customers feel valued. You will drive a 3.5 tonne refrigerated van to deliver orders on time and in excellent condition. Your responsibilities include completing vehicle checks to ensure the van is roadworthy, clean, and organised, securing customers’ shopping before departure, and following planned routes safely across various locations and conditions. You will move containers weighing up to 15kg and deliver shopping to a variety of properties, which may involve steps, lifts, or longer walks from the van. Excellent communication with customers is essential, including keeping them informed of any delays, handling queries, and managing order changes. When not out on deliveries, you may assist with tasks across the store as needed.

Supporting You at Work and Beyond
Sainsbury's offers a wide range of rewards and competitive benefits including a 10% discount card (increasing to 15% on Fridays and Saturdays), holiday entitlement based on hours worked, enhanced family leave options, matched pension contributions (4-7.5%) and life cover up to 6x salary. Additional benefits include share schemes, retail discounts, physical wellbeing initiatives such as cycle to work schemes and gym access, mental wellbeing support through a 24/7 Employee Assistance Programme, and financial support options including interest-free season ticket loans and pay advances.

Responsibilities
Working in our stores, you will be a vital part of the community, delivering customer orders with energy, warmth, and care. You will uphold Sainsbury’s commitment to providing customers with everything they choose to shop online, day in and day out.

Important Checks Before You Apply
You must be over 18 years old and have held a full UK/EU driving licence for at least 12 months with no more than 6 points. You will complete an online driving risk assessment as part of your interview and a driving assessment upon joining. Right to Work eligibility in the UK is required. Sainsbury’s has installed in-cab AI cameras to monitor driver behaviour, ensuring compliance with road laws and promoting safe driving standards.

Experience
Comfortable driving a larger vehicle safely in various locations including busy residential streets, city centres, and narrow country lanes. Experience working in a fast-paced, physical, and high-energy environment is beneficial.

About You
Friendly and welcoming with genuine enthusiasm for helping customers and pride in delivering the best doorstep experience. Able to move shopping containers weighing up to 15kg repeatedly. Uses initiative, solves problems, and makes safe decisions on the road. Enjoys working independently and as part of a wider team. Flexible and willing to work across the store and take on new challenges. Open to learning, developing, and using route and delivery technology confidently.

Qualifications
Must be over 18 years old. Full UK/EU driving licence held for at least 12 months with no more than 6 points. Right to Work eligibility in the UK. Willingness to complete driving risk and driving assessments. No specific formal qualifications required, but a commitment to safe driving and excellent customer service is essential.