Location
Trinity Walk, Woolwich

Hours
Full Time - Monday to Friday, 9AM to 5PM with a hybrid working pattern (2 days on site at Trinity Walk)

Salary
£27,000 per annum

About the Role
Pinnacle Group is seeking a proactive Deputy Property Manager to provide day-to-day support to our Property Management Team. This varied role combines administrative duties with on-site property management for a large portfolio of 23 residential blocks at Trinity Walk, serving a mixed tenure of social housing and private leaseholders. You will assist with block management, service charges, and resident engagement activities.

You will join our Homes team, which delivers trusted housing management solutions with a collaborative, commercially minded, yet socially principled approach across Affordable, Private Rented, and Leasehold properties.

The role involves supporting Property Managers with customer portal administration, service charge accounts, contractor payments, site visits and reporting, instructing and verifying contractor work, issuing notices and newsletters, arranging estate events, managing on-site staff, and coordinating health and safety assessments and related actions.

Experience
- Previous block/property management experience is essential.
- Experience using Qube and/or FixFlo is desirable.

About you
- Proactive, well-organised, and confident in handling a wide range of housing management and administrative tasks.
- Excellent communication skills with a strong customer service ethos.
- Ability to work independently and maintain client and community confidence.
- Commitment to Pinnacle Group’s values: Trust, Respect, Involve, Challenge, and Deliver Excellence.

Qualifications
- Property management qualification is desirable.
- Proficient IT skills including Word, Excel, and relevant software.