About the Role and our Ideal Candidate About the Role We are looking for an exceptional candidate to join our Digital & IT Business Partner team and ensure that the shared service is well aligned with business goals, and supports the delivery of excellent services to the residents of Kingston and Sutton. This role will require you to be a customer advocate within Digital & IT, and an ambassador for the Digital Service at a strategic level across the organisations that we support. On joining you will be assigned a set of services and/or organisations. This will mean that you will be involved in activities such as: Leading meetings helping Services define the problems that digital & IT solutions could help solve Participate in programme & project boards chaired by Directors Meet regularly with senior stakeholders to discuss their needs and the performance of the Digital & IT service Hold meetings with other teams within Digital & IT to ensure that the services needs are clearly understood. Help your services put together business cases and bids as part of the annual budget process and allocation of capital funding About You Whether your previous experience is in the public or private sectors, you will bring a commitment to excellence, proven expertise and a passion for public services. Although the role is not a technical one, successful candidates must demonstrate good understanding of IT, its application in a range of business contexts and be able to work effectively with technical teams. To be successful in the role you need to able to demonstrate that you: Have excellent communications skills Have the ability to influence at all levels Are comfortable presenting to audiences of varied sizes and produce well structured, high quality reports and recommendations. Have an understanding of the major trends within Digital & IT and how they will affect IT and business strategies in the future. Are able to demonstrate a good knowledge of structured project management techniques as you will be required to sit on project boards and will play a key role in successful project delivery. Ideally you will also have experience of working within Agile project delivery structures and an understanding of the benefits of this approach. About Us Digital and IT is a shared service between Kingston and Sutton councils providing digital and technology services to both councils as well as a number of arm's length companies. We are committed to delivering excellent public services to our residents and local businesses, which is why we place the user, and their needs, at the heart of our agile delivery strategy. We are proud of our digital culture, and have a team of excellent professionals working across multi-disciplinary teams to deliver our new digital services. Both councils are undertaking significant transformation of their services. We are therefore looking to recruit vibrant, talented people who would be excited to help us build user centred, modern digital services across two councils. Our Offer To You As an organisation that values and nurtures talent, we’re committed to helping you fulfil your potential and will offer you a supportive, friendly and collaborative environment to grow and develop your career and skills. We’re constantly striving to improve our ways of working so putting your ideas across however big or small; will be fully encouraged and supported by your colleagues and our dynamic and experienced management team. In addition we offer a modern and flexible working environment for our staff supported by our IT infrastructure, Google Chromebooks and Google Apps, which have acted as a key enabler for collaborative and streamlined working. We operate hybrid working, a flexible working model which allows staff to work from a variety of locations and staff are not required to work within the office 5 days a week. It enables staff to achieve a work life balance whilst still meeting the needs of the organisation. Employees have access to a wide range of benefits, some of which include: Generous annual leave entitlement plus bank holidays (pro-rata if part-time working hours apply) Three volunteering days per year in Kingston or Sutton Flexible and agile working arrangements Comprehensive learning and development programme Discounts on a range of local shops, restaurants, gyms and leisure centres Interest free season ticket loans Local Government Pension Scheme Bicycle loan facilities and cycle to work scheme Zip car scheme Free eye tests and contribution towards glasses Confidential wellbeing and counselling support Subsidised gym membership