Location
Kingston Upon Thames, South West London

Hours
Full Time

Salary
£40,755 per annum

About the Borough
Located in zone 6 with excellent transport links in and out of London, Kingston is a vibrant and diverse university town that fosters a strong sense of community among its residents. The borough offers an idyllic riverside setting, a mix of modern and historic town centres, excellent shopping, and a variety of great restaurants. Abundant open parklands and cycle routes connect the district town centres, making Kingston an enjoyable place to live and work.

About the Role
This role leads the management of temporary accommodation across a wide range of property types including hostels, shared family homes, and self-contained units secured through spot-purchase with specialist providers, leased from private owners, and properties within the Council's own housing stock. The post holder will ensure that all properties meet health and safety standards, repair obligations are fulfilled, and voids and income loss are minimised. The role also involves managing contractors and maintaining positive relationships with homeless households and housing providers. Additionally, the role includes responsibility for managing the emergency out-of-hours rota, with enhancements paid according to policy.

About Us
Working within the Housing Needs service of the local authority, the Temporary Accommodation team plays a key role in delivering services to local residents, focusing on supporting vulnerable groups to maintain independence and balancing support with independent living.

Experience
Proven experience in managing temporary accommodation or similar housing services, including oversight of diverse property types and contractor management.

About you
- Strong knowledge of the needs and services available to residents in temporary accommodation.
- Ability to work collaboratively with a wide range of service providers, advocates, and agencies.
- Excellent organisational and communication skills.
- Willingness and ability to manage an emergency out-of-hours rota as required.

Qualifications
Relevant housing management qualifications or equivalent experience are desirable but not essential. A commitment to ongoing professional development is expected.