Location
Barbican Support Centre, London | Hybrid Working

Hours
Full Time - 37.5 hours per week

Salary
Negotiable, competitive salary depending on experience

About the Role
Nuffield Health is the charity that’s building a healthier nation, one day at a time. From award-winning hospitals and leisure facilities to flagship community programmes, we are committed to looking after the UK’s wellbeing. We are seeking an experienced and highly capable Digital Product Owner (AEM) to lead the transformation of Nuffield Health’s website and digital customer experience. This role is pivotal in replatforming our website onto Adobe Experience Manager, creating simpler, more connected, and more effective digital experiences rather than a like-for-like migration.

You will be accountable for translating the programme vision and OKRs into a clear product strategy, outcome-led roadmap, and prioritised backlog. Working collaboratively across customer experience, design, content, technology, data, SEO, marketing, and business services, you will ensure measurable improvements for both customers and Nuffield Health.

Key responsibilities include defining success metrics for product outcomes, owning and refining the product roadmap and backlog, making evidence-based prioritisation decisions, facilitating agile ceremonies, and building trusted senior stakeholder relationships. You will also work closely with strategic delivery partners to ensure value from investments and maintain high standards for customer experience, accessibility, security, and brand integrity throughout delivery.

This fixed-term contract runs until the end of 2027 and offers the opportunity to contribute to a meaningful digital transformation within a respected health charity.

Experience
- Significant experience as a Product Owner or Digital Product Manager for complex, high-traffic customer-facing websites or digital products.
- Prior experience with Adobe CX enterprise products, especially AEM, Target, and Analytics, ideally within fitness or healthcare sectors.
- Experience with CMS migrations is advantageous.
- Good knowledge of SEO/GEO landscape and strategies to boost rankings and citations.
- Familiarity with Agile methodologies, including SCRUM and KANBAN, and comfortable using tools like Jira and Confluence.

About you
- Excellent communication skills with the ability to engage and influence stakeholders at all levels.
- Demonstrable ability to balance revenue-driving features with vulnerability management, maintenance, and technical debt reduction.
- Interest and enthusiasm for AI and its potential to improve workflows.
- Strong product leadership with a focus on outcome-driven delivery and evidence-based decision making.

Qualifications
No specific qualifications are stated; however, relevant experience and a strong product management background are essential.