Location
London office with some travel to UNIQLO’s supply chain hubs across Europe.

Hours
Full Time - Hybrid working arrangement: 2 days from home, 3 days in the office.

Salary
Negotiable

About the Role
UNIQLO, a leading brand of the Fast Retailing Group and one of the largest apparel retailers globally, is recruiting a Europe E-Commerce Logistics Specialist to join the Logistics team. Reporting to the EU E-Commerce Logistics Manager, you will collaborate closely with local and global E-Commerce teams and external logistics service providers. Your primary responsibility will be ensuring the quality of middle and final-mile delivery of UNIQLO parcels. Using in-depth data analysis and Voice of Customers (VOC) insights, you will identify challenges and drive improvements in UNIQLO’s supply chain. You will also work closely with logistics service partners including warehouses and delivery companies.

Your key responsibilities include analysing customer shopping experiences to identify supply chain challenges, resolving problems and complaints through data compilation and analysis, summarising logistics costs for optimization, planning and executing logistics projects and 3PL tenders, establishing short, mid, and long-term supply chain strategies, communicating effectively with internal stakeholders on logistics topics, collaborating with logistics service providers and UNIQLO’s E-Commerce and Customer Service teams, and monitoring and improving logistics KPIs.

What we can offer you
26 days holiday plus 8 bank holidays
30% staff discount
Private pension scheme
Hybrid working (2 days remote, 3 days in office)
Social events throughout the year
Seasonal sample sales
Personal performance and business bonus opportunities
Great location close to Piccadilly and Oxford Street underground stations, with nearby shops, restaurants, bars, cinemas, and gyms
UNIQLO is a Living Wage Foundation-accredited employer committed to paying all UK employees a real Living Wage.

Commitment to Inclusion and Data Protection
UNIQLO is an inclusive employer welcoming applications from all backgrounds regardless of age, race, gender, sexual orientation, disability, or other protected characteristics. We are committed to safeguarding your privacy and personal information throughout the recruitment process.

Experience
- E-Commerce logistics experience within retail or 3PL in Europe
- Experience working in a fast-paced environment

About you
- Fluent in English, both written and verbal
- Excellent analytical and issue-solving skills
- Strong ability to process and analyse data
- Able to organise and prioritise workload with minimal supervision
- Leadership and interpersonal skills
- Continuous improvement mindset with adaptability to change
- Strong financial analysis skills
- Proficient in Microsoft Office
- Contract and commercial negotiation skills (preferred)
- Procurement and tender experience (preferred)
- Use of AI in logistics (preferred)
- Fluency in Spanish or Italian (nice to have)

Qualifications
No specific qualifications required; focus is on relevant experience, skills, and a proactive attitude.