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HR Business Partner - UK - Retail

UNIQLO
Retail
Retail
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Description

Location
London office with hybrid working pattern: 1 day per week in office, 2 days remote, 2 days working regionally across stores.

Hours
Full Time

Salary
Negotiable

About the Role
UNIQLO, a leading brand of the Fast Retailing Group, is seeking an experienced HR Business Partner to join the UK HR team based in London. Reporting to the Head of HR UK, you will work closely with Store Operations, Talent Acquisition, Learning and Development, and Sustainability teams to shape and align local HR strategy for retail stores. This role balances operational, tactical, and strategic priorities, requiring strong business acumen, broad HR knowledge, and the confidence to build trusted relationships with Store and Area Managers. You will provide practical support across a wide range of people matters, bringing a hands-on approach, sound HR judgement, and a continuous improvement mindset to deliver fair, consistent, and effective people solutions.

Key responsibilities include:
- Organisational Transformation & Development: Collaborate with stakeholders to drive local projects linked to engagement surveys, improve processes and tools, support digital transformation, and develop strategies to maximise employee engagement and motivation.
- HR Advisory & Employee Relations: Provide hands-on employee relations support, advise managers on disciplinary, grievance, absence, performance, and investigations, lead external employee relations matters, ensure HR operational excellence through regular store visits, and support strategic HR initiatives.
- Payroll & HR Analytics: Use data and insights for business decisions, support competitive compensation and benefits policies, evaluate processes for efficiency, and redefine standards in hiring, onboarding, performance reviews, and career development.
- Learning & Development: Collaborate on initiatives to drive culture, values, leadership, and talent management aligned with expansion plans.
- Recruitment: Manage new store recruitment projects, build recruitment calendars, support recruitment processes and coaching, and assist local Talent Acquisition efforts.

This role offers the opportunity to work as part of a wider EU HR team and collaborate with regional departments, contributing to a dynamic and inclusive retail environment.

Requirements

Experience
- Established experience driving a holistic HR agenda with broad knowledge of HR processes including Leadership, People and Talent, Performance, Diversity & Inclusion, Compensation & Benefits, and Competence Management.
- Proven ability to embrace and lead change, preferably in a cross-cultural environment.
- Strong coaching and motivational skills to engage management stakeholders and support organisational change.
- Business experience with a clear understanding of the link between HR and business strategy.

About you
- Relationship builder with the ability to gain trust, respect, and credibility across multiple teams.
- Self-structured, able to meet deadlines and prioritise effectively.
- Comfortable working across multiple cultures and leveraging diverse skills and feedback.
- Enjoy balancing operational, tactical, and strategic focus across diverse topics.
- Keen interest in understanding business opportunities and challenges, driving continuous improvement.
- Personal leadership style aligned with UNIQLO values.
- Positive mindset with a “can-do” attitude.
- Unquestionable integrity.

Qualifications
- CIPD qualification or degree in behavioural science, psychology, business administration, HR, or a related field.

Expiry date: 21/09/2026
HR Business Partner - UK - Retail
Company:
UNIQLO
Job Type:
Full-time
Location:
London