
Location
London, with a hybrid working pattern: one day per week in the London office, two days working from home, and two days visiting stores across your region.
Hours
Full time, standard retail business hours with flexibility to support store visits and business needs.
Salary
Negotiable
About the Role
UNIQLO, a leading brand of the Fast Retailing Group and one of the largest apparel retailers globally, is seeking an experienced HR Business Partner to join the UK HR team. Reporting to the Head of HR UK, you will partner closely with Store Operations and key HR functions to deliver people strategies that support our store network and business growth. This role offers an excellent opportunity for a commercially minded HR generalist who enjoys balancing strategic initiatives with hands-on operational support.
You will build strong relationships with Store and Area Managers, providing expert guidance across the full employee lifecycle while driving engagement, performance, and organisational effectiveness. You will collaborate closely with colleagues across the wider European HR team.
Key responsibilities include:
- Providing expert advice on employee relations matters including disciplinaries, grievances, performance management, absence management, and investigations.
- Coaching and supporting store leaders to ensure fair, consistent, and legally compliant people practices.
- Partnering with business leaders to drive employee engagement, retention, and organisational effectiveness.
- Supporting the delivery of strategic people initiatives across the employee lifecycle.
- Leading and supporting initiatives from employee engagement surveys and driving continuous improvement of HR processes, tools, and ways of working.
- Supporting organisational change and digital transformation projects.
- Developing strategies to improve employee engagement, wellbeing, and workplace culture.
- Partnering with Learning & Development to strengthen leadership capability and talent development.
- Supporting succession planning and workforce planning initiatives.
- Collaborating with Talent Acquisition on recruitment projects including new store openings and the UMC graduate programme.
- Coaching managers on recruitment processes and hiring best practices.
- Using people data and insights to inform business decisions and drive improvements.
- Supporting governance and compliance across HR processes, policies, and employee data.
- Contributing to compensation and benefits reviews and market benchmarking.
- Continuously evaluating and improving HR processes and systems.
What we offer
26 days holiday + 8 bank holidays
30% staff discount
Employee Assistance Programme
Private Pension Scheme
Performance-based bonus scheme
Hybrid working model: 2 days remote, 3 days office-based
Social events throughout the year
Seasonal sample sales
Volunteer Day – twice a year
Prime location near Piccadilly and Oxford Street stations with easy access to shops and restaurants
Commitment to Inclusion and Data Protection
UNIQLO is an inclusive employer welcoming applications from all backgrounds regardless of age, race, gender, sexual orientation, disability or other characteristics. We are dedicated to safeguarding your privacy and personal information.
UNIQLO is proud to be a Living Wage Foundation-accredited employer, committed to paying all our UK employees a real Living Wage.
Experience
- Significant HR Business Partner or generalist HR experience within a fast-paced retail or customer-focused environment.
- Strong employee relations knowledge and experience managing complex casework.
- Demonstrated ability to influence, coach and build credibility with stakeholders at all levels.
- Experience leading change initiatives and driving organisational improvement.
- Commercial mindset with a clear understanding of how HR supports business performance.
About you
- A strong relationship builder who quickly gains trust and credibility.
- Comfortable operating strategically while remaining hands-on and solution-focused.
- Organised and able to manage multiple priorities in a fast-paced environment.
- Passionate about people, talent development and continuous improvement.
- Adaptable and confident working within diverse and multicultural teams.
- Positive, resilient and aligned with UNIQLO's values and culture.
Qualifications
- CIPD qualification or degree in HR, Business, Psychology, Behavioural Science or a related field.
UNIQLO









