Key Tasks and Responsibilities: Front of House Duties and Customer Service. Education Centre room booking management, training enquiries and use of OLM database, AV and IT set-up. Administrative Duties e.g. shared inbox management, learning and development records, corporate induction Education Centre Support - must be flexible and willing to support the service needs as and when required. It will be expected that the post-holder will automatically cover the front-of-house duties when their colleague is on leave or sick.