Location
Hounslow, London

Hours
Full Time (hours not specified)

Salary
£31,930 per annum

About the Role
Are you passionate about making a difference and creating positive social impact? As a Restart Advisor, you will play a transformational role in coaching and empowering individuals. You will help participants unlock their potential and guide them toward sustainable employment, providing career coaching and personal development support while addressing complex and varied challenges.

Your key responsibilities will include collaborating with participants through diagnostic assessments to identify barriers and create action plans that shift mindsets and outline steps needed to secure meaningful employment. You will meet and exceed performance targets by continuously improving strategies and seeking input to deliver the best outcomes for participants and the wider community. Additionally, you will understand and signpost participants to internal and external services addressing needs such as debt management, mental health, and career coaching.

You will ensure participants have well-crafted, professional CVs, tailored supporting statements, and cover letters to support their job searches. Preparing participants for interviews by conducting mock interviews and assessment activities, and helping them build confidence in their abilities will also be part of your role. Maintaining accurate electronic participant records that reflect the broad spectrum of support offered, from coaching through to employment placement, within required timescales and standards is essential.

Benefits
25 days of annual leave plus bank holidays, with the option to trade for additional leave.
EAP Support programme available 24/7, including 6 free counselling sessions.
Private medical insurance and life assurance.
Up to 2 days of Community Giving (volunteering) each year to support a cause that matters to you.
Eyecare vouchers to help with glasses or eye care.
Online shopping discounts.
Cycle to Work scheme and travel season ticket loan.
Long service awards to celebrate your commitment.
Salary Finance offering financial education and advice.
The opportunity to purchase extra benefits like critical illness cover and dental insurance.

We are committed to an inclusive and accessible recruitment process and will provide support or adjustments as needed to help you showcase your skills and potential.

Experience
Experience working in fast-paced environments.
Strong track record of delivering against and exceeding performance targets.
Experience engaging participants in personal growth and mindset transformation to drive positive change.

About you
The ability to motivate, inspire, and challenge participants to achieve their fullest potential.
Exceptional communication skills to inspire and influence participants while addressing diverse needs with flexibility, robustness, and creativity.
Ability to liaise effectively with employers and external stakeholders to identify opportunities for participants.
Flexible and creative problem solver when facing complex challenges.
High-level digital literacy.
Excellent organisational skills with the ability to manage a varied caseload and deliver exceptional support while juggling multiple priorities.

Qualifications
Not explicitly specified, but a commitment to personal development and supporting others is essential.