Location
Kingston upon Thames, with flexible working arrangements including hybrid working across Kingston and Sutton offices.

Hours
Full time, with occasional evening and weekend work to support a healthy work-life balance.

Salary
£42,060 per annum

About the Role
Join the Licensing Team supporting two high performing London Boroughs: Kingston and Sutton. This role focuses on processing applications for changes and amendments to existing licences, reviewing associated paperwork, performing checks, and re-issuing various licences and permits. You will provide advice and guidance to residents and businesses, respond to enquiries about licensing regimes, and support officers with complex applications and premises visits. The team regulates a wide range of public safety, health and safety, and animal welfare regimes including Alcohol and Entertainment, Gambling, Special Treatments, Street Trading, Animal Activities, and Sports Ground Safety.

This is an excellent opportunity for a committed and enthusiastic individual eager to develop skills and knowledge within a regulatory environment. You will be part of an innovative front-line service that values collaboration, flexibility, and delivering high-quality services to borough residents and businesses.

Kingston and Sutton councils offer a supportive environment with modern remote working technology, encouraging creativity and ambition in service delivery. Both boroughs are committed to tackling the climate emergency and investing in community and infrastructure improvements, making this a dynamic and rewarding place to work.

Experience
Experience in processing and validating licence applications or in administrative/support roles is desirable but not essential. Enthusiasm and a willingness to learn are key.

About you
You will be enthusiastic, committed, self-motivated, and have a positive attitude. Excellent communication and time management skills are essential. You must be confident dealing with members of the public, elected councillors, and enforcement agencies. The ability to adapt to changing priorities and work accurately under tight deadlines is required.

Qualifications
No specific qualifications are required for this role, but a commitment to professional development and a proactive approach to learning are important.