Location
Remote working with required travel to Westminster, Camden, Lambeth, and Royal Borough Kensington & Chelsea.

Hours
37 hours per week. Monday to Thursday 8:30 am to 5:00 pm, Friday 8:30 am to 4:30 pm.

Salary
£27,820 per annum

About the Role
Are you passionate about helping people overcome barriers to employment? Do you thrive in a frontline role where empathy, organisation, and community engagement are key? We are seeking a proactive and compassionate Expression of Interest Adviser to join our Connect to Work programme. This vital role serves as the first point of contact for individuals seeking support, ensuring a smooth and effective journey into employment services.

You will manage incoming referrals, conduct initial eligibility and needs assessments, and provide clear, compassionate communication to potential participants while ensuring timely handovers to Employment Specialists. The role involves building and maintaining effective referral pathways with community organisations, health services, and statutory partners; representing the programme at outreach events; maintaining accurate records in line with GDPR and safeguarding standards; and supporting internal reporting processes to identify opportunities for continuous improvement.

This position champions inclusion, recovery, and employment as a health intervention, empowering local initiatives that change lives.

Experience
- Proven experience supporting individuals with complex needs, particularly those with learning disabilities.
- Good working knowledge of the local labour market in the specified geographical locations.
- Experience working in a target-driven environment.
- Experience delivering services to meet contractual and quality standards.
- Fully IT literate with Microsoft Office 365 products and modern digital technologies such as Microsoft Teams.

About you
- Compassionate, organised, and proactive with strong communication skills.
- Genuine commitment to inclusion, recovery, and employment as a health intervention.
- Ability to build and maintain effective partnerships with community organisations, health services, and statutory partners.
- Willingness to work flexibly, including travel and occasional overnight stays.
- Ability to represent the programme at outreach events and community forums.

Qualifications
- Full driving licence is desirable.
- Knowledge of the employability and/or recruitment industry is advantageous.
- Understanding of Supported Employment opportunities and associated frameworks (IPS/SEQF) is desirable.
- Experience working in advice and guidance environments is beneficial.