Location
London, Greater London

Hours
Full Time - 35 hours per week, 9am to 5pm

Salary
£64,900–£80,000 per year

About the Role
Join Hyde as a Finance Operations Controller (Income) and bring your housing finance expertise to a role that supports accurate income accounting and reliable services for our customers. Reporting to the Head of Financial Transactions, you will manage the day-to-day delivery of income accounting across rents, service charges, property sales and other receivables. You will support a team of accountants to maintain strong controls and meet reporting deadlines.

Your responsibilities will include leading and developing the income accounting team, setting clear priorities and ensuring accurate, timely and well-controlled delivery. You will oversee income processing, billing and cash allocation, ensuring transactions are recorded correctly across customer accounts, properties, schemes and finance systems. Working closely with Housing and service charge colleagues, you will ensure rent-setting activity and service charge income are accurately reflected in financial records.

You will review reconciliations, income control accounts, sales ledger balances, suspense items and deferred income, ensuring discrepancies are investigated and resolved promptly. Delivering reliable income information, supporting commentary and audit evidence for month-end and year-end reporting will be key. You will also improve processes, data quality and reporting through collaboration, automation and practical solutions that reduce errors and manual work.

Hyde is a purpose-driven housing provider committed to delivering safe, high-quality homes and services. In this role, your expertise will help ensure income is accurately recorded, financial information can be trusted and colleagues have the information they need to make sound decisions. Join us and build a career where your skills matter, your ideas are heard and your work supports thriving communities.

Hyde offers a great social purpose and mission, an excellent pension scheme, generous holiday allowance, life assurance, an award-winning flexible benefits platform, support for learning and career development, and a 35-hour working week from 9 to 5.

Experience
Essential housing sector experience with a strong background in income accounting or financial operations. Practical experience of rent setting, rent accounting and service charges is required. A sound understanding of income recognition, billing, cash allocation, reconciliations, suspense accounts, deferred income and month-end reporting is essential. Experience managing and developing finance colleagues, prioritising workloads and maintaining quality against competing deadlines is also required.

About you
Strong analytical and problem-solving skills with the ability to investigate discrepancies, resolve complex income queries and strengthen controls. Confidence using finance systems, Excel and reporting tools. Clear communication skills and the ability to work effectively with Finance and operational teams.

Qualifications
Not explicitly stated but relevant finance qualifications or equivalent experience would be expected for this role.