Location
199-206 High Holborn, London
Hours
Full time (hours not specified)
Salary
Competitive salary banding plus tronc
About the Role
As Floor Manager, you will ensure the restaurant and bar areas are Health & Safety compliant for each shift. You will run the daily briefing for the restaurant and bar team and coordinate the reservations system. Drafting floor plans based on covers will be part of your responsibilities. You will support the Restaurant AGM and Restaurant GM with food and beverage stock management, including ordering and stock counts. Assisting with training on wine, food, and beverage menus will also be expected. You will handle cash and daily revenue reporting as per hotel SOPs, manage labour scheduling, and be responsible for service on the floor and bar. Additionally, you will ensure the safe opening and closing of the restaurant and collaborate with the culinary team on menus, service, and product availability.
Experience
You are a well-known and approachable figure within the team and guest community. You anticipate guest needs and excel at building and nurturing long-lasting relationships. Hospitality is at the core of everything you do, and you pay close attention to detail to create exceptional experiences.
About you
You are passionate about creating memorable experiences for guests and colleagues alike. You work well within a team, leaving egos aside to get things done. You are open to trying new approaches and enjoy being part of a supportive, hardworking, and fun team environment. You value authenticity and want to be part of a workplace where individuality is celebrated.
Qualifications
Specific qualifications are not listed, but a strong understanding of hospitality, leadership skills, and the ability to manage multiple responsibilities effectively are essential.
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