Location
London

Hours
Full Time - hours may vary depending on store requirements

Salary
Negotiable, dependent on experience, store size, complexity and location

About the Role
As a Food Manager at Sainsbury's, you will role model and coach high standards and efficiency across the entire food hall. You will manage compliance with processes while bringing passion and flair for excellent shopkeeping and customer service. Your goal is to ensure every customer gets the food they want, helping us remain the first choice for food shopping.
People management is a key part of this role, including managing performance and capability, conducting disciplinaries, and ensuring accurate scheduling and pay. At times, you will assume overall responsibility for running the store, providing direction and support to colleagues to deliver outstanding customer experiences.
Our Food Managers are hands-on leaders who drive operations, maintain safety standards, and ensure product availability. You will empower your team to raise the bar every day, making work more rewarding for colleagues and shopping a next-level experience for customers. This role is vital in bringing our purpose to life through bold leadership and a passion for service.

Benefits
- 10% discount on shopping at Sainsbury’s, Argos, Tu and Habitat after four weeks, increasing to 15% discount at Sainsbury’s every Friday and Saturday
- Annual bonus scheme based on performance
- Free food and hot drinks in stores
- Generous holiday entitlement, maternity and paternity leave
- Pension scheme with 4-7.5% matched contributions
- Sainsbury’s share scheme to build investment at discounted rates
- Wellbeing support including emotional support, counselling, legal and financial advice
- Colleague networks for personal and professional development
- Cycle to Work scheme for tax and NI savings on bikes and equipment
- Special offers on gym memberships, restaurants, holidays, retail vouchers and more
- Inclusive workplace committed to diversity, equity and inclusion with development opportunities and support for carers and families

Experience
Previous line management responsibilities in a fast-paced, operational environment.
Proven track record of delivering exceptional customer experiences and coaching others to raise standards.
Experience leading teams in dynamic, customer-facing settings such as retail, food service, or hospitality.
Demonstrated success in delivering against a wide range of KPIs including sales, stock availability, customer satisfaction, and colleague engagement.
Experience managing complex people matters including performance, absence, and formal employee relations cases with confidence and fairness.

About you
You are a bold and passionate leader who inspires teams to deliver brilliant customer service.
You are comfortable leading operations independently in the absence of senior management.
You thrive in a high-volume, fast-paced environment and focus on what matters most: delivering for customers.
You create a culture where colleagues feel supported and motivated to succeed.

Qualifications
Relevant leadership experience in retail, food service, or hospitality is essential.
Strong people management and operational skills.
Commitment to upholding company values and delivering excellent customer service.