
Location
London
Hours
Full Time - hours to be discussed
Salary
Negotiable, dependent on experience, store size, complexity and location
About the Role
As a Food Manager at Sainsbury's, you will role model and coach for high standards and efficiency across the entire food hall. You will manage compliance to processes while bringing passion and flair for excellent shopkeeping and customer service. Your goal is to ensure every customer gets the food they want, helping us remain the first choice for food shopping.
People management is a key part of this role, including managing performance and capability, conducting disciplinaries, and ensuring accurate scheduling and pay. At times, you will assume overall responsibility for running the store, providing direction and support to colleagues to deliver outstanding customer experiences.
Our Food Managers are bold leaders who empower teams to raise the bar every day. Whether it’s product availability, safety standards, or seamless daily operations, you will be a hands-on changemaker, making work more rewarding for colleagues and shopping a next-level experience for customers. This is how we bring our purpose to life, one powerful action at a time.
Benefits
- 10% discount on shopping at Sainsbury’s, Argos, Tu and Habitat after four weeks, increasing to 15% discount at Sainsbury’s every Friday and Saturday
- Annual bonus scheme based on performance
- Free food and hot drinks for colleagues in all stores
- Generous holiday entitlement, maternity and paternity leave
- Pension scheme with 4-7.5% matched contributions
- Sainsbury’s share scheme to build investments at discounted rates
- Wellbeing support including emotional support, counselling, legal and financial advice
- Colleague networks to support personal and professional growth
- Cycle to Work scheme offering tax and NI savings on bikes and equipment
- Special offers on gym memberships, restaurants, holidays, retail vouchers and more
We are committed to being an inclusive employer where every colleague can achieve their full potential and every customer feels welcome. We provide enhanced discretionary leave for families and carers, resources to support colleagues and teams, and a range of development opportunities including mentorship, training, and career progression pathways. Diversity and inclusion are celebrated through initiatives and events fostering a culture of respect and belonging.
Experience
Previous line management responsibilities in a fast-paced, operational environment. Proven track record of delivering exceptional customer experiences and coaching others to consistently raise standards. Experience leading teams in dynamic, customer-facing settings such as retail, food service, or hospitality. Demonstrated success in delivering against a wide range of KPIs including sales, stock availability, customer satisfaction, and colleague engagement. Experience managing complex people matters including performance, absence, and formal employee relations cases with confidence and fairness.
About you
You are a passionate leader who inspires others and drives high performance. You create a culture where colleagues thrive and are motivated to deliver excellent customer service. You are comfortable leading operations independently in the absence of more senior management and can handle disciplinary and performance issues professionally.
Qualifications
Relevant leadership experience in a high-volume, fast-paced operational setting is essential. Specific qualifications are not stated, but a strong leadership background and ability to manage teams effectively are required.
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