General Manager


Location
3 Kingham Avenue, London
Hours
Full time, hours to be discussed
Salary
Negotiable, consisting of house salary plus an average of tronc
About the Role
At Sam’s Riverside, we believe in creating a welcoming and inclusive environment for both our guests and our team. Founded in 2019 by renowned restaurateur Sam Harrison and business partner Fanny Stocker, our menus celebrate the finest seasonal produce from across the UK, focusing on Anglo-French cuisine. We pride ourselves on sourcing ingredients from small artisan suppliers, ensuring quality and freshness in every dish. Complementing our food is a carefully curated wine list, handpicked by Sam himself, featuring selections from wineries he has personally visited.
As General Manager, you will lead the entire restaurant team and be the driving force behind its day-to-day and long-term success. With a focus on people, performance, and profitability, you will oversee every element of operations—from service and staffing to stock, systems, events, and guest experience. You will inspire and empower your team, represent the venue with pride, and work closely with the directors to deliver results that reflect the quality, warmth, and excellence the Sam’s brand is known for.
Sam's Genuine Restaurants Group awards include:
- Caterer's 11th best place to work in Hospitality in the UK (2023)
- Recent nomination for Catey's Restaurateur of the Year Award (2023)
- Public nomination as the 2nd favourite restaurant in London in the Harden's Guide (2023)
Benefits include:
- Team festivities with two major celebrations annually to recognise and reward your hard work
- Friends & Family perks with exclusive discounts across all venues
- Free meals provided when on shift
- Generous referral programme with bonuses
- Confidential support through Employee Assistance Programme
- Discounts for restaurants, retail, gyms, and travel
- Cycle to Work Scheme to save on bikes and accessories
- Insider’s Pour: wines and spirits available at trade price
- Opportunities for progression and development
- Private healthcare access through BUPA after 3 years of service
- Performance and competition awards and bonuses
Milestones:
- New Starter Celebration: dine at Sam’s Riverside after your first month
- Anniversary Meal: complimentary lunch or dinner for two every year on your work anniversary
- Loyalty Rewards: earn extra holiday for every year after your third year of service
Experience
Proven stable background working in a busy, high-end restaurant and/or bar environment is essential.
About you
Bundles of passion and enthusiasm with a true love for authentic hospitality. You must demonstrate leadership skills, a positive attitude, and the ability to inspire and manage a diverse team effectively.
Qualifications
Right to Work in the UK is required. Credible, positive references from former employers are essential. Formal qualifications are not specified but relevant hospitality management experience is expected.
Diversity and Inclusion
At Sam’s, we celebrate diversity and champion inclusion. Everyone is welcome, respected, and valued just as they are. We are proud to be an inclusive employer and welcome applications from people of all backgrounds and identities.
