General Duties Accountable Responsible Deputise for the Deputy DOO as required. Being part of the Silver on Call rota Accountable to the DOO for a major area of activity Accountable for a multi-million-pound budget and associated physical resources. Accountable for the performance, budget, quality and workforce for a major area of activity Responsible for the recruitment, line management of Service managers, appraisal, staff development and performance Responsible for policy and service development within the areas they are accountable for. Operates independently, manages department, interprets organisational policies Education / Qualifications Masters level qualification or equivalent experience Management qualification (or equivalent management experience) Skills & Abilities Excellent analytical skills and able to interpret multiple data sources and translate into significant improvement projects. Excellent writing skills to be able to write reports to the level of the executive committee and the Trusts Senior Management Group (TMG). Excellent communication skills to be able to relay complex information to internal and external colleagues and patients/families. Able to work flexibly and contribute to the programme of change using advanced negotiating skills Strong leadership skills Excellent time management and organising skills Demonstrates tenacity in dealing with issues IT literate Knowledge & Experience Experience of working in the NHS at a senior level Current understanding of the challenges facing the NHS and Health Service management. Understanding of improvement methodology and change management Knowledge of the Quality and Assurance Framework Experience of service management at a senior level. Experience of managing challenging and emotional situations Experience of management over a million pound budget Notable change management experience PERSONAL QUALITIES Ability to create a positive working environment putting patients and staff first Willing to learn Able to work well in a team Ensure all practice carry the trust values. Commitment to developing a culture of responsibility and accountability Effective communicator / negotiator/ influencer