Location
Selfridges, London

Hours
Full Time (hours to be confirmed)

Salary
Competitive salary offered

About the Role
Join Kurt Geiger as a Golden Goose Boutique Supervisor at Selfridges London, where you will play a key role in delivering exceptional customer service and supporting the Store Manager in achieving all sales targets and operational goals. You will ensure that the boutique maintains excellent visual presentation consistent with company guidelines and stay ahead as an expert in fashion and the latest trends. This role involves supporting management in training and developing the team to maximise sales, assisting with performance management, floor control, and handling customer queries and complaints to ensure complete customer satisfaction. Be part of a creative, inclusive brand inspired by the energy and diversity of London, committed to kindness, equality, and unity.

Experience
Proven experience at a similar management level with a strong track record of driving sales and leading a team.

About you
You are a customer service ambassador who is immaculately presented and fully representative of a luxury, fashion-forward brand. You have excellent leadership skills, a passion for fashion, and the ability to inspire and develop your team. You are confident in managing floor control and resolving customer queries and complaints effectively.

Qualifications
Relevant retail management experience is essential. A passion for fashion and knowledge of current trends is required. Formal qualifications are not specified but a professional attitude and commitment to the brand values are expected.