Ensures that post/mail is promptly collected, sorted and scanned into RIO accordingly; act on own initiative, where appropriate, in response to incoming mail. Accurately gathers information, inputs and updates RIO data for audit returns manually or electronically. Responsible for ordering stationery, medical supplies for the team and liaising with the relevant suppliers. Responsible for booking future appointments where necessary and highlighting any problems g. passing on information regarding changes to appointments and DNAs and any specific questions raised by patients etc. Post-holder will be required to interact with different stakeholders, liaise with patients on a daily basis, schedule appointments and organise changes to appointment. Contributes ideas to improve efficiency and effectiveness of administrative processes across. Duties will require period of concentration in terms of active listening and identifying and solving problems on regular basis. Frequent interruptions during work such as, phone calls and responding to queries from colleagues. This is at times an extremely challenging and busy team where the post-holder will be required to be both flexible and adaptable and able to work under pressure occasionally.