Location
London, London

Hours
Full Time

Salary
£15 per day

About the Role
Every week we move millions of products to our customers at record speeds. Brilliant customer experiences at this kind of pace require fresh and appealing products to be available whenever and however our customers shop with us. In this area of our business, we help to make sure that happens by engineering innovative, smart technology that puts the tools in our colleagues’ hands to power a global supply chain. Whether it’s wine from New Zealand or milk from the local dairy farm, our technology performs reliably and efficiently.

We solve problems at scale, processing billions of records to predict and plan, making our customers’ lives easier. We keep our warehouses and stores operating smoothly around the clock because what’s important to our customers is important to us. We work with one of the most valuable product data sets in the country, building scalable, high-performance products that support an outstanding customer experience.

You’ll be joining a team shaping the Commercial Product Data solution landscape and transforming how we manage product data, trading, and compliance. Our work spans global programmes, including building automated compliance dataflows, vendor integrations, and platform capabilities that reduce manual effort and improve data quality. Different teams across logistics, digital, legal, and retail rely on this data in different ways, making data quality and integrity critical to business operations.

This is a cross-functional, high-impact role operating at the centre of our SAP Core Commercial Transformation Programme. Working across Product, Engineering, Business Process, Change, and Support teams, you'll bring structure, alignment, and clarity to a complex platform landscape. You will combine strategic product thinking with hands-on delivery, balancing transformation priorities, operational performance, and continuous improvement to drive successful business outcomes.

This exciting role requires you to:

- Own the end-to-end effectiveness of the platform operating model, ensuring teams, processes, and governance structures work together to deliver successful business outcomes.
- Establish and continuously improve ways of working across Product, Engineering, Business Process, Business Change, and Support teams, driving efficiency, transparency, and alignment.
- Lead the Product demand-to-delivery process, ensuring business demand is assessed, prioritised, and progressed through delivery with clear ownership, governance, and visibility.
- Maintain oversight of platform delivery and backlog health, balancing strategic transformation initiatives, upgrades, operational priorities, technology improvements, decommissioning strategies, and risk remediation activities.
- Build strong partnerships across business and technology teams, managing dependencies, aligning priorities, and enabling successful delivery across multiple platforms and stakeholder groups.
- Oversee platform service performance, including support processes, defect triage, and operational governance, ensuring critical business services remain stable, resilient, and fit for purpose.
- Lead and develop a team of Product Managers and Analysts, setting clear goals and direction, driving effective prioritisation and focus, and embedding a culture of continuous improvement and adoption across the platform.

We operate in a modern software engineering environment, embracing Agile, Scrum, and XP methodologies. You will have exciting opportunities to work across cutting-edge technologies including AI and reusable tech, contributing to a dynamic and evolving team.

Experience
Experience operating within complex ERP, technology, or business transformation environments, with a strong understanding of how platforms, processes, and teams work together to deliver business value. Direct SAP experience, ideally gained through a large-scale transformation or implementation, is highly desirable.

About you
Strong understanding of operating model design, governance, and organisational effectiveness, with a track record of establishing and improving ways of working across multiple teams and functions. Able to translate complex business challenges into clear, actionable technology outcomes while communicating technical concepts in a way that is accessible and meaningful to business stakeholders. Exceptional stakeholder management, collaboration, and influencing skills, with the ability to bring together diverse teams, build alignment, and drive outcomes across Product, Engineering, Business Process, Change, and Support functions. Comfortable operating in ambiguous and evolving environments, bringing structure to complexity, establishing clarity where processes and responsibilities are not yet fully defined, and helping teams focus on prioritising and delivering meaningful commercial outcomes.

Qualifications
We are committed to being a truly inclusive retailer and welcome applicants from all backgrounds. We value development and offer extensive on-the-job training and opportunities for growth. While specific qualifications are not mandated, relevant experience and a commitment to continuous learning are essential.

Benefits
Colleague discount across multiple brands including Sainsbury's, Argos, TU, and Habitat. Holiday allowance with options to buy additional holiday. Bonus scheme with potential performance-related bonus up to 20% of salary. Pension plan and life cover. Special offers on gym memberships, restaurants, holidays, retail vouchers, and more. Flexible working arrangements to support work-life balance. Additional benefits include season ticket loans, interest-free car loans up to £10,000, cycle to work scheme, health cash plans, pay advance options, Employee Assistance Programme, private healthcare eligibility, and generous parental leave policies.