Location
King St, London

Hours
Full Time - 36 hours per week

Salary
£42,060 per annum

About the Role
Help Prevent Homelessness and Change Lives. We are transforming our Housing Needs and Homelessness Service and are looking for enthusiastic, resident-focused Homelessness Caseworkers to join our growing teams. Opportunities are available within our Family Homelessness Teams, Single Homelessness Teams, Domestic Abuse Team, and Move-On Teams. These roles are central to our ambition to deliver a prevention-focused, high-performing homelessness service that improves outcomes for residents and reduces reliance on temporary accommodation.

As a Homelessness Caseworker, you will manage a varied caseload of residents who are homeless or threatened with homelessness. You will undertake assessments, develop Personalised Housing Plans, deliver prevention and relief interventions, and support residents to secure sustainable housing solutions.

Working within one of our specialist teams, you will:
- Deliver high-quality homelessness assessments and casework.
- Prevent and relieve homelessness through early intervention.
- Develop and review Personalised Housing Plans.
- Support residents to access suitable housing options, including the private rented sector.
- Work collaboratively with internal services and external partners.
- Maintain legally compliant case records and decision-making.
- Contribute to reducing temporary accommodation use and increasing move-on outcomes.

Benefits
We value our employees and offer a wide range of benefits to enhance work-life balance, financial wellbeing, health, and professional development including:
- Flexible working hours
- 36 hour workweek for full-time staff
- Generous holiday entitlement increasing with length of service
- Discounts at council owned leisure centres and swimming pools
- Salary sacrifice schemes for cycle purchase, electric vehicle leasing, and additional pension contributions
- Cycle to Work scheme with bicycle parking, lockers, and showers
- Access to Local Government Pension Scheme and Credit Union membership
- Vivup Benefits offering various discounts and offers
- Mental health support and counselling services with 24-hour confidential advice
- Travel support including season ticket loans and free car parking
- Trade union membership options (UNISON, Unite, AEP, GMB)

Equity, Diversity and Inclusion
We are committed to creating a diverse, inclusive, and equitable workplace where all employees and applicants are treated fairly. We welcome applicants from a wide variety of backgrounds and provide reasonable adjustments for applicants with disabilities. Our recruitment process is free from discrimination and bias.

Recruitment Information
We operate a guaranteed interview scheme for candidates with disabilities who meet the essential criteria and choose to opt in. We are committed to safeguarding and promoting the welfare of children, young people, and vulnerable groups. Some posts require Disclosure and Barring Service (DBS) checks and other pre-employment screening including:
- Enhanced DBS Check
- 5 years of referencing

Priority will be given to those at risk of redundancy within Hillingdon Council. Current employees in the redeployment pool must meet essential criteria to be prioritised. Due to high application volumes, early application is recommended to avoid disappointment.

Experience
- Experience working in homelessness, housing, housing advice, or a related field.
- Understanding of the Homelessness Reduction Act and homelessness prevention principles.

About You
- Passionate about delivering excellent outcomes for residents.
- Able to manage a demanding caseload and prioritise effectively.
- Strong communication, negotiation, and problem-solving skills.
- Committed to delivering a resident-focused service.

Qualifications
No specific qualifications are stated; however, relevant experience and a commitment to the role are essential.