Location
48 Station Road, Wood Green, London

Hours
Full Time - Hybrid working arrangement with generally 2 days a week office based. Currently piloting a flexible 9 day working fortnight until 31st March 2027.

Salary
PO6 (£54,267 – £57,402 per annum)

About the Role
This is an excellent opportunity for an experienced housing professional to lead a frontline Housing Needs team delivering high-quality homelessness prevention and assessment services. As a Team Manager, you will be responsible for one of five teams, ensuring the delivery of legally compliant statutory assessments under the Housing Act 1996, while driving a strong prevention-focused, customer-first approach.
You will play a key role in shaping and improving the service – managing complex cases, responding to legislative and policy changes and embedding innovative ways of working. Working closely with internal teams and external partners, you will maximise positive outcomes for residents and lead on enforcement responsibilities linked to the Renters’ Rights Act, ensuring both tenants’ rights are protected and landlords meet their obligations.

About the Team
The Housing Needs service sits within Housing Demand and delivers homelessness prevention, assessment and housing advice to residents across the borough. The service is made up of five teams, each led by a Team Manager and supported by a mix of Housing Needs Officers, senior practitioners and administrative staff, working together to deliver a high-quality frontline service.
We operate in a challenging but rewarding environment, supporting a diverse community and focusing on early intervention to prevent homelessness wherever possible. Working in close partnership with council services and external agencies, the team is committed to collaboration, continuous improvement and innovation to achieve the best possible outcomes for residents.

Working for Haringey
At Haringey Council we are committed to creating a workplace culture where all our people feel valued, included, and able to be their best at work. We recognise the benefits of a diverse workforce and welcome applications from all ethnicities and communities to continue making a difference to our residents and community.
Our benefits package includes leave entitlement up to 31 days plus bank holidays, potential hybrid working opportunities, health and wellbeing support, a generous local government pension scheme and a range of discount schemes across leisure and culture providing financial and money-saving benefits.
Please note: we reserve the right to close this advert early if sufficient applications are received. We encourage early applications.
Interview date is scheduled for the week commencing 3rd August 2026 (to be confirmed).

Experience
Significant experience working within housing needs or homelessness services.
Extensive knowledge of homelessness legislation, housing allocations, tenancy law and prevention duties.
Proven experience managing teams and performance in a complex frontline service.
Strong partnership working skills across public, private and voluntary sectors.
Ability to manage complex cases, legal challenges and high-risk decisions.

About you
A confident leader able to inspire and manage a diverse team in a fast-paced, high-pressure environment.
Excellent communication, analytical and problem-solving skills.
A proactive, innovative approach to service improvement and change.
Committed to delivering excellent outcomes for residents.

Qualifications
Relevant qualifications or equivalent experience in housing or related fields are desirable but not explicitly stated.