To provide a support role within small team that delivers HR, Payroll, Workforce and Training functions to the organisation. To support the effective resolution of HR and Workforce requests in a timely, accurate and customer-focused way. The accuracy of these processes will impact the HR reporting. To work collaboratively with team members to provide a consistent customer experience and excellent service that maintains high levels of customer satisfaction. To provide support and advice to staff and managers on a range of Human Resources issues including terms and conditions of service, policies, employee relations matters relating to disciplinary and grievance investigations, sickness absence and leave management. To ensure the HR administrative workload is carried out efficiently and effectively. This will include prioritising own workload and re-prioritising ongoing activity to ensure priority targets are met. To work flexibly and be expected to seek advice when necessary but will be responsible for managing their own area of work. To assist the Workforce Information Officer in providing workforce information in a timely, accurate and customer-focused way.