Main duties 1.Plan, undertake, deliver and report on research projects for Public Voice and Healthwatch Hounslow in the fields of health and social care. 2.Use a variety of research techniques, including interviews face to face, phone and online, focus groups, surveys, case studies, literature reviews. 3.Engage communities in the borough in regards to any healthcare challenges they may face and gauge any disparities which may be emerging. 4.Use quantitative and qualitative analysis in research projects. 5.Present and report findings and recommendations, both orally through presentations and in writing through reports. 6.Work with Public Voice teams to identify themes relating to service failure and policy gaps. 7.Build excellent working relationships with statutory and other key agencies through representing Public Voice and Healthwatch Hounslow at meetings. 8.Contribute to bids for new work. 9.Undertake any other reasonable duties as required. Values and behaviours Warmth, empathy and respect for others Promote equality and value diversity Agile, adaptable and flexible Able to think and work independently