Location
Bloomsbury, London (Hybrid) - minimum 3 days per week on-site

Hours
Full Time

Salary
£43,317 per annum

About the Role
As Internal Communications Manager, you will lead the British Museum’s internal communications activity, ensuring colleagues are informed, aligned and connected to the Museum’s priorities, programmes and strategic direction. Working closely with the Communications and Colleague Engagement teams, you will develop and deliver a proactive internal communications strategy that supports organisational change and strengthens understanding of the Museum’s work. This is a newly created role with a significant opportunity to shape and establish internal communications across the Museum. You will play a critical role in supporting colleagues through a period of transformation, including the Masterplan and corporate strategy, while improving communications channels, governance and leadership engagement across a workforce of around 2,500 colleagues.

The Masterplan
The British Museum is undertaking its biggest transformation since its founding nearly 300 years ago. This physical and intellectual transformation includes large-scale building and gallery transformation, new ways of connecting with audiences and different ways of working. As we look towards this exciting future, we remain guided by the words of our founder Hans Sloane, who dreamed of a museum connecting all arts and sciences, which would be accessible to everyone, everywhere.

Key Responsibilities
- Develop and deliver a Museum-wide internal communications strategy and annual communications plan that supports organisational priorities and change programmes.
- Lead the creation and delivery of high-quality communications content across channels including leadership communications, intranet content, colleague briefings and all colleague emails.
- Manage and improve the Museum’s intranet and digital communications channels, establishing governance processes and using insight and performance data to drive continuous improvement.
- Partner with senior leaders and managers to strengthen leadership visibility, develop communications toolkits and support effective management communications.
- Lead communications planning and delivery for major organisational initiatives, helping colleagues understand and engage with strategic change programmes.

Benefits
At the British Museum, we believe our people are at the heart of everything we do and have designed a benefits package that goes beyond the ordinary. Highlights include free exhibition entry for you and guests, exclusive private views, ICOM and reciprocal museum access; Civil Service Pension Scheme defined benefit with 28.97% employer contribution; 25 days’ annual leave plus bank holidays and 2.5 privilege days (increasing to 5 after 10 years); learning and development opportunities including courses, mentoring and support for professional qualifications; 24/7 Employee Assistance Programme; enhanced parental leave; and interest-free loans including season ticket, rental deposit and bicycle loans.

Values
Our values drive everything we do, from how we handle our objects to how we work in our team to fostering a culture where everyone feels heard and empowered: Care Deeply, Embrace the Unknown, Spark Curiosity, Value Many Voices. These values are integral to our recruitment process and we encourage candidates to reflect them in their application.

Experience
Significant experience in internal communications with a proven track record of supporting organisational change, managing communications channels and delivering leadership communications. Experience advising senior stakeholders and influencing at all levels of an organisation is essential.

About you
You are highly self-motivated, organised and resilient, with excellent writing, editing and content creation skills. You have sound judgement and credibility from day one, with the confidence to advise senior leaders and build strong partnerships across teams. You are passionate about improving internal communications and supporting colleagues through periods of transformation.

Qualifications
While specific qualifications are not detailed, a background in communications, public relations or a related field is advantageous. A commitment to continuous professional development and learning is expected.