Location
Hybrid working based at any of UKHSA's Core HQs: Birmingham, Leeds, Liverpool, and London (Canary Wharf). Hybrid workers are expected to spend a minimum of 60% of their contractual hours (approximately 3 days a week pro rata) at one of these locations.

Hours
Full Time - standard Civil Service working hours with flexible working patterns available.

Salary
£33,422 - £45,353 per year depending on location and experience. Pay scales vary for National, Outer London, and Inner London areas.

About the Role
The UK Health Security Agency (UKHSA) protects public health by preventing, preparing for, and responding to infectious diseases and environmental hazards. As a Junior Content Designer within the Chief Medical Advisor Directorate, you will contribute to trusted clinical and public health leadership through expert advice and evidence-based content design. You will work within the User-Centred Design (UCD) team in the Readiness and Surge Division, helping to embed UCD approaches across UKHSA and improve public health outcomes through better user experiences.

Your role will involve creating clear, accessible, and user-focused content for transactional and informational services. You will support content design work by applying best practices, using data and user research to inform decisions, and collaborating with multidisciplinary teams. You will help ensure all content meets government and NHS style, design standards, and accessibility requirements.

You will be an active member of the UKHSA UCD community of practice, advocating for inclusive, equitable, and accessible design. This role aligns with the Government Digital and Data Profession Capability Framework for Junior Content Designers.

UKHSA offers a supportive and inclusive working environment, promoting equality of opportunity and flexible working arrangements to help you build a rewarding career.

Experience
- Some experience using user-centred content design methods, best practices, and appropriate tools to explore problems and opportunities.
- Some experience writing and editing accessible, usable content using style guides and design standards.
- Ability to support the development of content strategies based on research and data.
- Experience managing stakeholder relationships and influencing others to adopt user-centred standards and ways of working.
- Experience working in multidisciplinary teams, including user researchers, to discover user needs and create quality user experiences.
- Understanding of inclusive, equitable, accessible, and sustainable public service design.
- Awareness of prototyping methods and their appropriate use.

About You
- Enthusiastic about user-centred design and improving public health outcomes.
- Collaborative team player with strong communication skills.
- Committed to inclusive design practices and embedding user needs in content.
- Able to work effectively in a hybrid environment and adapt to changing priorities.

Qualifications
- No specific qualifications required, but alignment with the Government Digital and Data Profession Capability Framework for Junior Content Designers is expected.
- Security clearance at Basic Personnel Security Standard level is required prior to appointment.