Location
London, with flexible working pattern – typically half your time from home and half on-site across hospitals including Guy’s & St Thomas’, King’s College Hospital, and potentially Greenwich and Lewisham Trusts.

Hours
Flexible working hours with occasional out-of-hours and multi-site work required.

Salary
£37,259 per annum

About the Role
Guy’s and St Thomas’ NHS Foundation Trust is one of the UK’s busiest and most successful NHS trusts, providing a wide range of hospital and community services across south London and beyond. We are seeking enthusiastic and motivated Junior IT Trainers to join our ITCS Training team. You will support staff across multiple NHS trusts by creating and delivering engaging training sessions and materials that help staff confidently use digital systems such as Epic and other clinical and non-clinical IT applications. This role offers an excellent opportunity to develop your training, presentation, and coaching skills while making a real difference in patient care by empowering NHS staff with digital confidence.

As a Junior IT Trainer, you will deliver classroom, online, and one-to-one coaching sessions, develop and update training materials, assist with system testing, and respond to user support queries. You will work collaboratively within a team, supporting digital transformation initiatives and embedding learning to improve workflows across our hospitals. This role requires excellent communication, patience, and organisational skills, alongside a passion for teaching and a good understanding of NHS or Epic workflows.

Guy’s and St Thomas’ is part of King’s Health Partners and merged with the Royal Brompton and Harefield NHS Foundation Trust in 2021, creating a world-renowned centre for heart and lung care. We pride ourselves on clinical excellence, high-quality teaching, and research, with a strong commitment to staff development and patient experience.

Join us to be part of a forward-looking, digitally ambitious organisation with significant investment in new Electronic Health Records and digital services that transform patient care and staff working lives.

Experience
- Significant experience using clinical or clerical IT applications in a healthcare setting, either as a user or trainer
- Experience delivering both formal and informal facilitated learning to clinical and clerical healthcare staff
- Experience learning new courses quickly in a fast-paced, pressurised environment
- Experience creating and maintaining user support materials
- Desirable: Experience preparing and delivering large group presentations
- Desirable: Experience developing eLearning interventions using tools such as Articulate, Captivate, or Flash

About you
- Outstanding verbal and written communication skills, able to liaise effectively and confidently with staff across professional and managerial levels using diplomacy and tact
- Excellent training and coaching skills, including active listening, probing questioning, providing feedback, patience, and support to build learner confidence and motivation
- Strong organisational and time management skills to manage conflicting priorities and meet strict deadlines
- Ability to explain complex ideas simply and tailor coaching to individual and group needs
- Flexibility to work across multiple sites and occasionally out-of-hours
- Desirable: Knowledge of the full ADDIE instructional design lifecycle
- Desirable: Understanding of patient pathways within an acute healthcare setting

Qualifications
- Educated to degree level or equivalent relevant experience
- Either holds a valid Learning and Performance Institute (LPI) TPMA certification or Microsoft Office Specialist (MOS) qualifications or equivalent skills in Outlook, Word, and Excel (2010/2013)
- Desirable: LPI COLF certification
- Desirable: Epic Credentialled with experience delivering Epic training independently from an Epic Accredited trainer