Skip to Main Content
Location icon
London

Key Account Manager Top Chef

Tripadvisor
Hospitality
Hospitality
Company logo image
Description

Location
London, UK

Hours
Full Time

Salary
Negotiable

About the Role
Join our movement and champion restaurant culture at TheFork, the leading restaurant booking platform in Europe. We connect a broad community of loyal diners with the world’s favorite restaurants across 11 countries. As part of the Tripadvisor Group, we foster a diverse, people-first culture where values like respect, ownership, growth, and collaboration thrive. If you are passionate about food, technology, and making a real impact, your seat at the table is ready.

We are seeking a Key Account Manager Hunter to accelerate TheFork’s growth within the premium independent restaurant segment across key UK cities. This includes AA Guide restaurants, fine dining concepts, and high-end independent restaurants. You will build a high-quality pipeline and lead consultative negotiations end to end with some of the country’s most respected hospitality operators. This is a field-based role, with approximately 50% of your time spent on the road.

Your day-to-day responsibilities will include:
- Prospecting and acquiring new premium independent restaurants across key UK cities, including AA Guide, fine dining, and high-end independent concepts
- Building a strong understanding of your target cities and identifying independent restaurants with the highest strategic value for TheFork
- Generating your own pipeline through targeted outreach, networking, referrals, local market mapping, cold calls, and in-person visits
- Conducting high-quality meetings and product demos with owners, operators, chefs, and general managers to present TheFork’s B2C and B2B value proposition
- Managing your pipeline from first contact through negotiation and closing
- Sharing market insights and restaurant intelligence with the wider sales team

What success looks like:
First 60 days
- Quick ramp up on sales pitch and product knowledge (both B2C and B2B)
- Build a clear target account list and qualified pipeline of high-potential premium restaurants
- Demonstrate consistent activity across outreach, meetings, visits, and follow-ups
- Start building credibility with premium restaurant owners, chefs, operators, and general managers
- Close your first strategic deals independently

After the first 60 days
- Reach full productivity on quarterly acquisition targets
- Manage your target cities and account list independently
- Consistently generate new business through your own high-quality pipeline
- Become a key internal reference point for the premium independent restaurant segment in your target cities

Requirements

Experience
- Minimum 4 years of experience in B2B sales, key account acquisition, hospitality tech, SaaS, marketplace, or restaurant-related sales
- Proven ability to prospect, manage a pipeline, negotiate, and close deals independently
- Experience working with premium, high-value, or complex accounts
- Strong commercial mindset with the ability to influence and negotiate effectively
- Excellent communication skills, adaptable to different restaurant profiles and decision-makers
- Credibility, confidence, and professionalism when engaging with owners, operators, chefs, and general managers
- Resilience and positivity in a target-driven sales environment
- Strong organisation and prioritisation skills
- Fluent in English

About you
- Previous experience selling to premium independent restaurants, fine dining, hotels, hospitality businesses, or luxury/premium brands is a plus
- Strong knowledge of the UK restaurant scene, especially Michelin-listed, AA Guide, destination, or high-end independent restaurants
- Existing network within the premium hospitality community is advantageous
- Ability to combine a hunter mindset with a consultative and relationship-led sales approach
- Genuine passion for restaurants, food culture, and hospitality
- Confidence using digital tools, including Google Workspace; CRM experience is a plus

Qualifications
No formal qualifications specified; focus is on relevant experience, skills, and passion for the role.

Expiry date: 22/10/2026
Key Account Manager Top Chef
Company:
Tripadvisor
Job Type:
Full-time
Location:
London