Location
South East London

Hours
0-40 hours per week, with availability required for some weekends

Salary
£14.00 per hour

About the Role
As a Linen Porter, you will be a vital member of the team, working in a dynamic hotel environment to manage linen stock efficiently. Your responsibilities include coordinating linen deliveries, fulfilling orders, and distributing linens throughout the hotel. You will uphold high standards of cleanliness and guest satisfaction by responding promptly and respectfully to guest requests. Working closely with coworkers and supervisors, you will contribute to maintaining a positive and safe working environment while following health and safety policies and procedures. This role offers full on-site training and the opportunity to develop your skills within a supportive company known for sustainable cleaning solutions and career progression.

Company Overview
HotelCare is the UK’s leading hotel support services provider with over 30 years of experience, servicing more than 200 hotels nationwide. We clean over 10,000 rooms daily and provide services across apartments, leisure facilities, public areas, and corporate offices. Partnering with ICE UK and Abbe Ltd, we implement sustainable cleaning solutions to reduce our carbon footprint while maintaining premium service quality.

Benefits
- Up to 28 days paid holiday
- Permanent position with flexible working hours
- Free lunch on duty (site dependent)
- Full on-site training
- Salary finance with exclusive rates (available after probation)
- Career progression opportunities including HotelCare Apprenticeships
- Automatic enrolment into workplace pension after 3 months’ service
- Recognition, incentives, and awards

Experience
Previous experience in a similar role within a hotel, resort, or hospitality environment is preferred but not essential. Familiarity with linen management tasks such as sorting, folding, and distribution is advantageous.

About You
- Physically able to lift, bend, and stand for extended periods
- Able to work independently and as part of a team
- Strong time management and attention to detail
- Flexible, adaptable, and willing to learn
- Positive ‘Can Do’ attitude
- Ability to prioritise and multi-task effectively
- Excellent customer service skills
- Self-motivated, accountable, and able to work confidentially with integrity
- Able to work under pressure and follow instructions accurately
- Awareness of and compliance with safety regulations

Flexibility
You may be required to work different or additional hours beyond those initially notified and undertake reasonable additional tasks to meet the needs of the company and its clients.