Location
West London

Hours
0-40 hours per week, with availability required to work some weekends

Salary
£14.00 per hour

About the Role
As a Linen Porter, you will be a vital part of the team, working in a dynamic hotel environment to manage linen efficiently. Your responsibilities include coordinating linen stock throughout the hotel, responding promptly to guest requests, and maintaining high standards that contribute to guest satisfaction. You will manage linen stock levels, coordinate deliveries, fulfill orders, and distribute linens while adhering to health and safety policies. Additionally, you will ensure proper storage and maintenance of linen-related equipment, provide respectful guest assistance, collaborate with team members to meet cleanliness goals, and follow instructions from supervisors regarding cleaning schedules and specific tasks. HotelCare is the UK’s leading hotel support services provider with over 30 years of experience, supporting more than 200 hotels nationwide. We are committed to sustainable cleaning solutions and offer a comprehensive benefits package including paid holidays, flexible working hours, free lunch (site dependent), full on-site training, salary finance options, career progression opportunities, workplace pension enrolment, and recognition incentives.

Experience
Previous experience in a similar role within a hotel, resort, or hospitality environment is preferred but not essential. Familiarity with linen management procedures such as sorting, folding, and distribution is advantageous.

About you
- Physically able to lift, bend, and stand for extended periods
- Able to work independently and as part of a team
- Strong time management and attention to detail
- Flexible and willing to learn with a positive ‘Can Do’ attitude
- Adaptable to organisational needs and able to prioritise and multi-task
- Committed to providing excellent customer service
- Self-motivated, accountable, and able to work confidentially with integrity
- Able to work under pressure and follow instructions
- Awareness of safety regulations and compliance

Flexibility
You may be required to work different or additional hours and carry out reasonable additional tasks to meet the needs of the company and its clients.