Location
London

Hours
0-40 hours per week / Available to work some weekends

Salary
£14.00 per hour

About the Role
As a Public Area Cleaner at HotelCare, you will play a vital role in ensuring guests experience impeccably clean public spaces, contributing to their overall enjoyment of their stay. You will be an integral part of a dynamic team working in a fast-paced environment. Your responsibilities will include cleaning designated public areas such as corridors, lifts, lobbies, offices, reception areas, stairs, ironing rooms, changing rooms, and meeting rooms. You will perform cleaning tasks efficiently and to a high standard while consistently following company health and safety protocols, including COSHH guidelines. Reporting maintenance issues, safety hazards, accidents, or injuries promptly to management is essential. You will maintain cleaning equipment and supplies, collaborate with team members to achieve cleanliness goals, and provide exceptional customer service by ensuring public areas are clean and presentable for guests and visitors.

Company Overview
HotelCare is the UK's foremost hotel support services provider with over 30 years of experience serving more than 200 hotels nationwide. We offer premium staff and services, cleaning over 10,000 rooms daily across apartments, leisure facilities, public areas, and corporate offices. We work with ICE UK and Abbe Ltd to introduce sustainable cleaning solutions that reduce our carbon footprint while maintaining high-quality service.

Benefits
- Up to 28 days paid holidays
- Permanent job with flexible working hours
- Free lunch on duty (site dependent)
- Full on-site training
- Salary Finance with exclusive rates – access to loans or wage advances (available after probation)
- Career progression opportunities including HotelCare Apprenticeships
- Automatic enrolment into workplace pension after 3 months’ service
- Recognition, incentives, and awards

Experience
Preferred experience in a similar role within the hospitality industry, particularly in cleaning or public area cleaning positions.

About you
- Physically able to lift, bend, and stand for extended periods
- Able to work individually and as part of a team
- Strong time management skills and attention to detail
- Flexible and willing to learn with a ‘Can Do’ attitude
- Adaptable to organisational needs and able to prioritise and multi-task
- Capable of providing excellent customer service
- Self-motivated, accountable, and able to work confidentially with integrity
- Able to work under pressure and follow instructions
- Awareness of safety regulations and compliance

Flexibility
You may be required to work different and/or additional hours beyond those initially notified and carry out additional reasonable tasks to meet the needs of the Company and its clients.