Location
South East London

Hours
0-40 hours per week / Available to work some weekends. Standard working hours 25+ per week. Available hours may reduce during periods of low occupancy. Contracted hours can be negotiated and guaranteed.

Salary
£14.00 per hour

About the Role
HotelCare, the UK's foremost hotel support services provider with over 30 years of experience, is seeking dedicated Room Attendants to join our team. You will play a vital role in maintaining impeccable cleanliness standards and enhancing guest satisfaction across hotels nationwide. Working in a fast-paced environment, you will ensure guest rooms are clean, tidy, and welcoming, consistently delivering the highest levels of service.

Key responsibilities include cleaning and tidying guest rooms to established standards, changing bed linens, replacing towels, emptying trash bins, restocking amenities, dusting furniture, vacuuming carpets, cleaning mirrors, sanitizing surfaces, maintaining stock levels of cleaning supplies and toiletries, reporting maintenance issues promptly, following supervisor instructions, adhering to safety protocols, ensuring guest room security and privacy, and providing professional, respectful service to guests.

HotelCare is committed to sustainability and quality, collaborating with partners to reduce our carbon footprint while maintaining premium service standards.

Benefits
Up to 28 days paid holidays. Permanent job with flexible working hours to suit your lifestyle. Free lunch on duty (site dependent). Full on-site training. Salary finance with exclusive rates – access to loans or wage advances (available after probation). Career progression opportunities including HotelCare Apprenticeships. Automatic enrolment into a workplace pension after 3 months’ service. Recognition, incentives, and awards.

Experience
Preferred experience in a similar role within the hospitality industry, particularly housekeeping or room attendant positions.

About you
Physically able to lift, bend, and stand for extended periods. Able to work individually and as part of a team. Strong time management skills and attention to detail. Flexible and willing to learn with a ‘Can Do’ attitude. Adaptable to organisational needs with the ability to prioritise and multi-task. Capable of providing excellent customer service. Self-motivated, accountable, and able to work confidentially and with integrity. Able to work under pressure and follow instructions. Awareness of safety regulations and compliance.

Flexibility
You may be required to work different and/or additional hours beyond those previously notified and carry out additional reasonable tasks to meet the needs of the Company and its clients.