Here is a sample of duties that our Management Trainees perform. Please note this is not an exhaustive list as every day and department is different: Ensuring best-in-class patient care by overseeing smooth operations within the department, by liaising closely with clinical and administrative staff, as well as the Works and IT department Delegated budget responsibility Drafting communication plans Contributing to Improvement projects to facilitate better patient care or more effective use of resource Line managing and motivating admin & clerical staff for the department and performing personal development reviews so everyone can realise their potential at the Trust. Board/committee meetings management (drafting papers, creating agendas and updating actions). Conducting/facilitating daily situation report meetings regarding the previous days performance. Leading on the complaints handling procedure of the department. This includes dealing with the Patient Advice and Liaison Service, formal written complaints, and clinical negligence claims. Daily reporting of performance figures, weekly reporting of admissions figures and monthly reporting of the departments prescribing history of particularly expensive medications. Monthly analysis of complaints, compliments and Friends & Family test trends in the form of a Quality, safety and Risk analysis report, to be presented at monthly Clinical Governance meetings. Facilitating the weekly departmental performance meeting, when the service manager is on leave. Escalating operational issues to different areas of the hospital. This can include liaising with the service managers of other wards, the site nurse practitioners and clinicians alike. Undertaking various HR processes, such as terminating, extending or making changing to doctors contracts, and organising placements for clinical attachments. Service improvement projects e.g. improvements to clinic space, patient information and patient experience feedback, GSTT website pages Collating data on a monthly basis and liaising with Finance, clinical lead and other medical staff to identify trends and patterns in clinical behaviour and ways to target these for potential cost savings Cross cover Deputy Service Manager