Location
Coppermills - East London

Hours
38 hours per week, Monday to Friday, 7:30 am - 3:36 pm, plus Standby rota payments and Overtime opportunities which can increase earning potential by up to £8,000-£10,000 per annum upon completion of essential company training.

Salary
Up to £45,000 per annum, depending on skills and experience, plus company van, tools, and PPE provided.

About the Role
We are recruiting Mechanical & Electrical Technicians to join our teams across London and the Thames Valley. In this role, you will use your mechanical and electrical knowledge and experience to inspect, maintain, fault diagnose, test, install, modify, or repair mechanical plant and associated electrical equipment safely, efficiently, and effectively with minimum supervision. Your work ensures all sites remain operational for the benefit of our customers.

You will prioritise health, safety, and well-being by complying with Health and Safety at Work regulations and Thames Water’s guidelines. Responsibilities include reactive and planned maintenance, responding to alarms, fault finding, fixing or escalating issues, daily planned maintenance of plant and equipment, and installing new plant and equipment in line with current standards and regulations.

You will record work and asset information to improve business performance, identify potential future risks, and recommend changes for resolution. Providing specialist technical advice, coaching, training, and developing staff (including apprentices) will be part of your role. Delivering excellent customer experience and positively contributing to overall customer satisfaction is essential, interacting professionally and respectfully with all internal and external customers.

All PPE, tools, and a company van will be provided when on duty and on call.

Experience
- Time-served apprentice with significant experience in mechanical/electrical systems or holding NVQ or City & Guilds Level 3 in mechanical/electrical engineering.
- Proven problem solver, able to identify issues and implement solutions or escalate as necessary.
- Excellent communicator, providing technical expertise to internal and external staff and contractors.
- Resilient and adaptable to work pressures and a constantly changing environment.
- Ability to work with minimum supervision, using own initiative to meet design and standards.
- Knowledge and awareness of relevant Health and Safety issues.

About you
- Team player who works well in different teams, showing respect for others, providing helpful feedback, and supporting the development of colleagues.
- Committed to health and safety and maintaining high standards.
- Professional and polite in all customer interactions.
- Full UK driving licence.

Qualifications
- NVQ or City & Guilds Level 3 in mechanical/electrical engineering or equivalent time-served apprenticeship qualification.
- Essential company training will be provided to support ongoing development.

What’s in it for you?

• Offering a salary up to £45,000 per annum, depending on skills and experience, plus a company van, tools, and PPE.
• Contributory pension – Defined Contribution - Maximum of 12% -2x employee contribution.
• Annual Leave: 24 days holiday per year, increasing to 28 with the length of service. (plus bank holidays)
• Performance-related pay plan directly linked to company performance measures and targets.
• Generous Pension Scheme through AON.
• Generous Paternity Leave, including 4 weeks paid and an optional 2 weeks unpaid.
• Enhanced Maternity Leave, 26 weeks full pay and 13 weeks half pay!
• Find out more about our benefits and perks (Please note different T&Cs apply if on secondment)

Who are we?

We’re the UK’s largest water and wastewater company, with more than 16 million customers relying on us every day to supply water for their taps and toilets. We want to build a better future for all, helping our customers, communities, people, and the planet to thrive. It’s a big job and we’ve got a long way to go, so we need help from passionate and skilled people, committed to making a difference and getting us to where we want to be in the years and decades to come.

Learn more about our purpose and values

Working at Thames Water

Thames Water is a unique, rewarding, and diverse place to work, where every day you can make a difference, yet no day is the same. As part of our family, you’ll enjoy meaningful career opportunities, flexible working arrangements and excellent benefits.

If you’re looking for a sustainable and successful career where you can make a daily difference to millions of people’s lives while helping to protect the world of water for future generations, we’ll be here to support you every step of the way. Together, we can build a better future for our customers, our region, and our planet.

Real purpose, real support, real opportunities. Come and join the Thames Water family. Why choose us? Learn more.

We’re committed to being a great, diverse, and inclusive place to work. We welcome applications from everyone and want to ensure you feel supported throughout the recruitment process. If you need any adjustments, whether that’s extra time, accessible formats, or anything else, just let us know. We’re here to help and support.

When a crisis happens, we all rally around to support our customers. As part of Team Thames, you’ll have the opportunity to sign up to support our customers on the frontline as an ambassador. Full training will be given for what is undoubtedly an incredibly rewarding experience. It’s also a great opportunity to learn more about our business and meet colleagues.

Disclaimer: Due to the high volume of applications we receive, we may close the advert earlier than the advertised date, so we encourage you to apply as soon as possible to avoid disappointment.