Location
London

Hours
0-40 hours per week / Available to work some weekends.

Salary
£16 Per Hour

About the Role
As a Floor Supervisor, your role involves overseeing a busy housekeeping department. You will work alongside a team to ensure cleanliness throughout guest and hotel premises while maintaining high standards of guest satisfaction and efficiency in collaboration with the Head Housekeeper.

Company Overview
HotelCare, the UK's foremost hotel support services provider, boasts over 30 years of experience serving up to 200 plus hotels nationwide. Offering premium staff and services, including cleaning over 10,000 rooms daily and catering to various sectors such as apartments, leisure facilities, public areas, and corporate offices, we collaborate with ICE UK and Abbe Ltd to introduce sustainable cleaning solutions, reducing our carbon footprint while upholding quality service.

Benefits
We offer a benefits package including up to 28 days paid holidays, a permanent job with flexible working hours, free lunch on duty (site dependent), full on-site training, Salary Finance with exclusive rates – access to loans or wage advances (available once probation is complete), career progression with the opportunity to undertake a HotelCare Apprenticeship, automatic enrolment into a workplace pension after 3 months’ service, and recognition, incentives, and awards.

Experience
Prior supervisory experience in hospitality, specifically in housekeeping or related areas. Strong knowledge of housekeeping operations and team coordination skills.

Skills and Knowledge
Physical ability to lift, bend, and stand for extended periods. The ability to work individually and as part of a team. Strong time management skills. Attention to detail. Flexibility and willingness to learn. A ‘Can Do’ attitude. Adaptability to organisational needs. Ability to prioritise and multi-task. Capability to provide excellent customer service. Self-motivation and accountability. Ability to work confidentially and with integrity. Ability to work under pressure and to follow instructions. Awareness of safety regulations and compliance.

Flexibility
You may be required to work different and/or additional hours of work (from those to which you have been previously notified in respect of any period) and carry out additional reasonable tasks to meet the needs of the Company and their clients.