Partnerships Lead
Location
Covering the Harrow and Hounslow offices.
Hours
Full Time
Salary
£32,000 per annum
About the Role
The Partnerships Lead is responsible for engaging local services to support participants in addressing barriers to employment and identifying appropriate job opportunities. Through regular reviews with our operations team, you will identify gaps in provision and/or the accessibility of current services and source additional or alternative local solutions to meet these needs. You will also manage and quality assure external provision, ensuring that it is accessible and supports participants in their progression towards employment.
Key Responsibilities
Regularly engage with stakeholders to build relationships and engage services that meet the needs and barriers of our participants, with the aim of accelerating progression. Manage a portfolio of external agencies and partners to ensure they provide the highest level of service for participants in line with quality and/or performance KPIs and SLAs. Liaise with managers and local operational teams to assess the needs of our participant caseload, identifying emerging needs, long waiting lists, or gaps in provision which may impact the customer journey towards work, and quickly implement additional or alternative provision where required.
Experience
Understanding of local public sector services and commissioned services. Experience of working in an outcomes/target-based environment. Experience of delivering presentations, preparing data, and arranging/hosting events. Willingness and ability to travel across large geographical patches. Sales-oriented with the ability to pitch in a personable and engaging manner.
About You
You are someone who can successfully build relationships and wants to make an impact.
Qualifications
No specific qualifications are mentioned, but relevant experience is essential.
Benefits
25 days annual leave plus bank holidays with the opportunity to salary trade extra. EAP Support programme available 24/7 with access to 6 x counselling sessions. Private Medical Insurance. Eyecare vouchers with help to purchase new glasses. Life assurance. Online discount shopping via Perks at Work. Cycle to Work scheme. Season ticket loan. Up to two days each year dedicated to Community Giving (Volunteering). Access to Salary Finance; financial education and advice. Opportunity to buy extra perks such as critical illness cover and dental insurance. Long service awards.