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Patient Flow Co-ordinator

Guy's and St Thomas' Trust
£33,094
Full-time
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Description

Location
London

Hours
Shift patterns between 08:00 and 18:00, Monday to Friday (office based)

Salary
£33,094 per annum

About the Role
Guy’s and St Thomas’ NHS Foundation Trust is one of the UK’s busiest and most successful NHS trusts, providing a wide range of hospital and community services across south London and specialist care nationally. The Trust is renowned for clinical excellence, teaching, and research, and is part of King’s Health Partners academic health sciences centre.

We are seeking a Patient Flow Co-ordinator to join the Cancer Data Team. In this role, you will lead the tracking of pathways for patients suspected or confirmed to have cancer, working closely with the MDT Clinical Lead, Pathway Manager, and Service Managers. Your efforts will help ensure timely treatment for cancer patients and support the achievement of national cancer targets.

The post holder will provide high-quality, patient-focused administrative support across multiple Trust-wide specialties and assist with MDT functions on a day-to-day basis. This role offers the opportunity to directly improve cancer patient care by monitoring and reviewing treatment progress, identifying pathway improvements, and collaborating with clinical teams.

Guy’s and St Thomas’ is committed to a supportive and dynamic working environment, with a highly engaged workforce and a reputation as one of the top trusts to work for in the UK. This role offers excellent job satisfaction and career development opportunities within a world-class healthcare organisation.

Requirements

Experience
- Previous experience delivering high standards in a fast-paced, high-volume customer care environment.
- Administrative experience.
- Desirable: Experience working in a hospital or care setting.

About you
- Enthusiastic and patient-focused with excellent communication skills.
- Ability to work effectively both independently and as part of a multidisciplinary team.
- Proactive approach with the ability to identify and implement improvements.
- Able to work under pressure and manage competing priorities.

Qualifications
- Essential: GCSE or equivalent including Maths and English (C grade or higher).
- A-levels, HND or equivalent relevant experience.
- Desirable: IT qualification/training such as European Computer Driving Licence (ECDL).

Skills
- Excellent interpersonal skills to liaise effectively with multidisciplinary staff.
- Experience in data collection, presentation, report writing, and handling data quality issues.
- Desirable: Knowledge of medical terminology, NHS administrative experience, and understanding of cancer waiting times and their application.

Expiry date: 02/11/2025
Patient Flow Co-ordinator
Company
Guy's and St Thomas' Trust
Salary
£33,094
Job Type
Full-time
Location
London
Our Commitments
Living Wage Employer
Disability Confident
Armed Forces Covenant
Hiring Local
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Guy's and St Thomas' Trust

Healthcare and Veterinary Sciences
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About us
As part of one of the largest and most engaged workforces in the NHS you'll have access to our unrivalled training and development programmes. We want the best people to join us, learn with us and grow with us, so whether you're in a clinical or non-clinical role we’re committed to creating a supportive and inclusive culture in which you can progress and be your best. We are an inclusive organisation Promoting diversity, equality, accessibility and inclusion is at the heart of everything we do for our patients and how we make our trust a great place to work. We welcome people from all backgrounds. Our fair recruitment practices offer equal access to employment opportunities and our staff networks enable everyone's voice to be heard. We are committed to ensuring all of our 23,500 staff feel valued and have the support they need to do their job to the best of their ability. Our health and wellbeing programme is one of the most comprehensive in the NHS and provides a wide range of benefits and support to help in your professional, personal and family life.
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Our Commitments
Living Wage Employer
Disability Confident
Armed Forces Covenant
Hiring Local