Monitor and review patient care and/or treatment progress using the Patient Tracking List in line with Trust and local policies, escalating any bottlenecks and concerns. Identify from the Tracking List the next steps in the patient care pathway in line with clinical need. Ensure all tests are ordered in a timely manner correctly such as MRIs, CTs, Mammograms and simple tests and pre-investigations. Receive patient referrals and administer in line with timings and requirements as set out in Trust and National policies. Co-ordinate and provide administrative support to the relevant teams to ensure that all the relevant paperwork and clinical information is available. Update on all enquiries regarding patients care and/or treatment on a pathway from external Trusts and General Practitioners in a timely manner. Develop an understanding of the milestones of the allocated pathway for patients within a designated group. Attend and take actions from multi-disciplinary team meetings. Complete all letters required by the clinical team in a timely manner including reassure and discharge letters. Attend relevant meetings and complete actions regarding the care of patients within the designated pathway. Monitor patients on their pathway and proactively find resolutions to improve the speed of treatment by working directly with clinicians and managers and various departments. Manage letters in and out of the assigned pathway. Ensure copies of letters, discharge summaries etc. are sent, on request, within the agreed timeframe where appropriate. Ensure patient health records are kept up to date. Communication Develop working relationships with a wide range of clinical and managerial staff. Effectively communicate with patients within the service via varying communication means such as in person via telephone and/or via written letters. Communicate with patients regularly to remind them of appointments and help them navigate through complex care pathways.