Location
London

Hours
Full Time

Salary
£65,261 per annum

About the Role
These fixed-term positions are available until 28/05/27. Existing employees of KCH and GSTT including RBH may be considered for secondment, subject to line manager approval. We are seeking enthusiastic, engaging and highly motivated Trainers to join our Epic Training Team. As a Principal Trainer, you will support the successful adoption of Epic and other digital systems by delivering high-quality training that enables staff to use them confidently and effectively. You will work closely with clinical, operational and digital teams to improve patient care and operational efficiency. These roles sit within our Inpatients, Outpatients, and Admin & Clerical application areas, with the opportunity to support additional Epic applications and digital projects as required.

Epic Principal Trainer certification is an advantage but not mandatory. Applicants with substantial experience delivering training in clinical or IT settings, including learning design, classroom and virtual delivery, workshop facilitation, and supporting learners with varying digital confidence are welcome. Candidates without Epic certification will be supported to achieve it in post. All candidates must have passed the Epic Sphinx test prior to interview.

As part of our transparent interview process, shortlisted candidates will receive the main interview questions at least three days in advance, with follow-up questions asked during the interview. A presentation will also be required.

The Principal Trainer will lead the analysis, design, delivery, implementation and continuous improvement of high-quality training that supports the successful adoption of Epic and other digital systems across the Trust. Key responsibilities include developing training curricula and learning materials, delivering classroom, virtual and blended learning, assessing user competence, and providing expert advice to staff and stakeholders.

Working closely with clinical, operational and digital teams, the post holder will ensure training reflects system developments, organisational priorities and evolving service needs. The role also contributes to training strategy, quality assurance, workflow design, system testing, change management, go-live support, optimisation activities and the successful delivery of large-scale digital transformation programmes.

The post holder will provide leadership and support to trainers, maintain training standards and learning records, oversee training environments, use data and feedback to drive continuous improvement, and act as a senior subject matter expert promoting best practice in digital adoption and system use.

Experience
- Experience as Principal/Senior Trainer (preferably NHS) with the ability to provide specialist knowledge to other specialists/trainers
- Delivery of training one to one and/or to large groups
- Working with staff from multidisciplinary staff groups
- Knowledge of theories and techniques in effective adult learning

About you
- Excellent presentation, planning, interpersonal and communication skills (verbal and written)
- Strong interpersonal skills with the ability to lead teams and resolve conflict
- Expert user of Microsoft Office packages including Word, PowerPoint and Excel
- Ability to adapt training approaches to meet diverse learning needs and support learners with varying digital confidence

Qualifications
Essential:
- Degree in a subject which incorporates skills relevant to the post or equivalent professional experience, skills and training
- Epic Certificate in at least one Application
- In-depth specialist knowledge of current Trust workflow and processes underpinned by experience in Trust systems such as EPR, PIMS, Clinical systems in use and relevant to the role

Desirable:
- Teaching Certificate or experience in delivering training to adult learners within a hospital setting