Location
South West London (covering a patch between Twickenham, Epsom, Morden & Croydon; patches subject to change)

Hours
Full Time - 37.5 hours per week - Hybrid role

Salary
£47,851 - £50,369 per annum

About the Role
Join Metropolitan Thames Valley Housing as a skilled and solution-focused Property Surveyor, making a lasting impact on homes and lives. In this pivotal role within our dynamic Property Directorate, you will take ownership of challenging repairs, structural issues, and major defects, delivering real results for residents while balancing quality, compliance, and value for money. You will lead the investigation and resolution of non-routine repairs, disrepair claims, damp and mould issues, and ad hoc planned replacements. Bringing a proactive and resident-focused mindset, you will work collaboratively across departments to ensure every home is safe, secure, and well-maintained. You will be the go-to expert for diagnosing and resolving complex building faults, managing a varied caseload including insurance works and specialist repairs, and providing technical guidance to colleagues. Additionally, you will support service improvement initiatives and contribute to safeguarding our housing stock through home improvement reviews.

Experience
- Proven track record in managing and resolving complex property repairs and maintenance issues
- Strong knowledge of housing construction, maintenance diagnostics, and the NHF Schedule of Rates
- Expertise in damp and mould diagnostics and effective application of the HHSRS framework
- Experience working collaboratively with both technical and non-technical teams

About you
- Excellent communication and interpersonal skills, able to translate technical issues into clear, resident-friendly solutions
- Genuine curiosity, commitment, and drive to fix issues correctly the first time, within budget and to the highest standard
- Proactive, solution-focused, and resident-centered approach

Qualifications
- Full driving licence and access to own vehicle for business use required
- Basic Disclosure and Barring Service check will be completed upon employment and every three years thereafter due to contact with vulnerable adults